Vanessa Vander Tuig
Executive Assistant
Denver
Summary
Trustworthy, dependable, responsible executive and personal assistant with 9+ years of experience, providing ongoing support to a company owner in a remote setting. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and acute attention to detail.
Overview
13
13
years of professional experience
Work History
Assistant Office Manager
HazTek Environmental
09.2023 - Current
- Collaborated closely with other departments in order to achieve shared goals efficiently.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
- Assisted in streamlining financial processes through the use of accounting software programs like QuickBooks.
- Implemented time-saving techniques to optimize administrative processes, increasing overall efficiency within the office.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
Executive & Personal Assistant
West Coast Environmental
05.2014 - 08.2023
- Answered high volume of phone calls and email inquiries.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Accounts payable and accounts receivable
- Processed payroll
Attractions Hostess
Walt Disney Company
10.2013 - 09.2014
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
Barista
Starbucks
03.2011 - 04.2014
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CA 08.2004 - 05.2008
Skills
Create & maintain paper/electronic filing systems
Schedule new hire training
Prepare all company documentationMaintain company databasesFile/retrieve corporate documents, records & reportsResolve client complaintsSchedule & confirm client appointmentsCompany reception/multiline phoneOrganize personal/professional travel arrangementsQuickBooks OnlineMS Office 360
G-Suite (Sheets,Drive, Docs)
Typing 60 wpm10-key 9,000 spmTimeline
Assistant Office Manager
HazTek Environmental
09.2023 - Current
Executive & Personal Assistant
West Coast Environmental
05.2014 - 08.2023
Attractions Hostess
Walt Disney Company
10.2013 - 09.2014
Barista
Starbucks
03.2011 - 04.2014
High School Diploma -
Eleanor Roosevelt High School
08.2004 - 05.2008