Vanesa Gonzalez
Yuma
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Nail Technician
Self Employed
07.2021 - Current
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Offered personalized services according to needs and preferences.
- Kept client's nails in great condition and offered advice on maintaining manicures.
Server
Mexsu
Yuma
05.2025 - 12.2025
- Provided exceptional customer service to enhance guest experiences.
- Delivered food and beverages promptly and accurately to patrons.
- Maintained cleanliness and organization of dining areas and service stations.
Server
Indian Hills Golf Course
12.2024 - 01.2025
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Cashier
Eagle-CRVS
08.2024 - 01.2025
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Fullers Restaurant
04.2024 - 09.2024
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Front Desk Receptionist/ Housekeeper
Cobblestone Inn & Suites
02.2024 - 07.2024
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained confidentiality of sensitive data to protect customer and business information.
General Manager
Heidi’s Brooklyn Deli
10.2022 - 10.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enhanced operational performance by training staff on management methods, organizational procedures, and modern systems.
- Interacted well with customers to build connections and nurture relationships.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Environmental Services Housekeeper
Yuma District Hospital
09.2021 - 08.2022
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Verified cleanliness and organization of storage areas and carts.
Server Shift Leader
Dairy Queen Grill & Chill
08.2020 - 05.2021
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Acrylic Nail Technician
Academia De Belleza Lissage
Nuevo Casas Grandes, Chihuahua, MexicoHigh School Diploma -
Schoology Online
Virtual ClassesSkills
- Quality Management
- Customer Relationship Building
- Efficient Multi-Tasker
- Bilingual
- Interpersonal Skills
- Attention to detail
Timeline
Server
Mexsu
05.2025 - 12.2025
Server
Indian Hills Golf Course
12.2024 - 01.2025
Cashier
Eagle-CRVS
08.2024 - 01.2025
Server
Fullers Restaurant
04.2024 - 09.2024
Front Desk Receptionist/ Housekeeper
Cobblestone Inn & Suites
02.2024 - 07.2024
General Manager
Heidi’s Brooklyn Deli
10.2022 - 10.2023
Environmental Services Housekeeper
Yuma District Hospital
09.2021 - 08.2022
Nail Technician
Self Employed
07.2021 - Current
Server Shift Leader
Dairy Queen Grill & Chill
08.2020 - 05.2021
Acrylic Nail Technician
Academia De Belleza Lissage
High School Diploma -
Schoology Online