Valery Vazquez
Aurora
Summary
Dynamic and customer-focused Sales Associate at Express Employment, skilled in cash handling and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability to thrive in high-pressure environments while maintaining a welcoming atmosphere, contributing to repeat business and a loyal clientele.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Sales Associate
Express Employment
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Babysitter
Babysitting Service
01.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cleaning Assistant
Cleaning Business
02.2023 - 02.2024
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
Education
High School Diploma -
APS Avenues
Aurora, COSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Cash register operation
- Stocking and receiving
- Client service
- Conflict resolution
- Billangual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Express Employment
08.2024 - Current
Cleaning Assistant
Cleaning Business
02.2023 - 02.2024
Babysitter
Babysitting Service
01.2023 - Current
High School Diploma -
APS Avenues
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