Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Nicde Ortega Carreno

Fountain

Overview

8
8
years of professional experience

Work History

Receptionist

Colorado Springs Pediatric Dentistry
Colorado Springs
04.2025 - Current
  • Greeted patients warmly upon arrival at Colorado Springs Pediatric Dentistry.
  • Scheduled and confirmed appointments using dental practice management software.
  • presented Treatments plans and explained payment information to parents.
  • Maintained organized patient records and files for easy access during visits.
  • Answered phone calls promptly, addressing inquiries and directing calls appropriately.

Sales Representative

Safe Haven
Colorado Springs
11.2024 - 04.2025

(Remote)

  • Conducted outbound sales calls and promoted ADT security systems.
  • Worked with real estate clients to provide customized security systems.
  • Built customer relationships and achieved sales goals through effective communication.

Janitor

CCS Facility Services
Colorado Springs
12.2023 - 06.2024
  • Operated cleaning equipment, including floor buffers and vacuum cleaners.
  • Employed safety procedures while handling cleaning chemicals and supplies.
  • Organized cleaning supplies and equipment for optimal workflow and accessibility.
  • Sweep, mop and vacuum floors of all areas.

Caregiver

Amanda Senior Care
Colorado Springs
11.2022 - 04.2023
  • Assisted clients with daily living activities and personal care routines.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained a clean and safe living environment for seniors in care.
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Sales Representative

Conns Home Plus
Colorado Springs
08.2020 - 11.2021
  • Assisted customers in selecting products and answering questions.
  • Maintained inventory records and supported restocking efforts.
  • racked customer data and contributed to sales reporting.

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Sales Representative

Boost Mobile
Colorado Springs
06.2018 - 07.2020
  • Educated customers on product features, pricing, and service plan.
  • Managed customer accounts and resolved questions efficiently.
  • Used persuasive communication skills to increase sales and customer satisfaction.
  • Collaborated with management to support sales goals and business growth.

Waitress & cashier

Tlaquepaque Mexican Restaurant & Grill
Colorado Springs
02.2019 - 03.2020
  • Delivered high-quality service in a fast-paced restaurant setting.
  • Managed cash register and processed payments accurately during busy shifts.
  • Assisted guests throughout meals service and addressed customer needs.
  • Provide recommendations and specials.

Hostess

Ultimate Buffet
Colorado Springs
01.2018 - 12.2018
  • Greeted and seated guests promptly upon arrival.
  • Managed reservation system and ensured accurate table assignments.
  • Assisted servers during busy periods to maintain smooth operations.

Education

High School Diploma -

Goal Academy
Colorado Springs, CO
05-2017

Skills

  • Bilingual (English & Spanish)
  • Customer Service
  • Sales & Upselling
  • Cash Handling
  • Appointment Scheduling
  • Patient Reception & Check- In
  • Insurance Verification
  • Communication Skills
  • Data Entry
  • Microsoft Office
  • Team collaboration
  • Problem solving

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Colorado Springs Pediatric Dentistry
04.2025 - Current

Sales Representative

Safe Haven
11.2024 - 04.2025

Janitor

CCS Facility Services
12.2023 - 06.2024

Caregiver

Amanda Senior Care
11.2022 - 04.2023

Sales Representative

Conns Home Plus
08.2020 - 11.2021

Waitress & cashier

Tlaquepaque Mexican Restaurant & Grill
02.2019 - 03.2020

Sales Representative

Boost Mobile
06.2018 - 07.2020

Hostess

Ultimate Buffet
01.2018 - 12.2018

High School Diploma -

Goal Academy
Valeria Nicde Ortega Carreno