Valeria Diaz
Flight Attendant
Gilbert,AZ
Summary
Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Another fact about me is that I speak fluent Spanish and English and a little bit of Italian
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Flight Attendant
Allegiant Air
Gilbert, AZ
05.2023 - Current
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flight
- Enthusiastic Allegiant flight attendant with a reputation for exceeding passenger expectations. Adept at managing cabin dynamics, ensuring a harmonious atmosphere and addressing passenger needs with profesisionalism. Trained in emergency response and customer service excellences. Committed to creating an enjoyable and safe journey for every traveler
- Airline operations
- Emergency response training
- Crew coordination
- Conflict resolution
- First aid and CPR certified
- Cultural sensibility
- Strong decision-making skills
- Communication
- Attention to detail
- Team collaboration
Host
Firebirds
Gilbert
03.2022 - 05.2023
- Observed guest needs throughout dining experience, driving high-quality service
- Observed food handling and sanitation requirements to reduce risks
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
Customer Service Agent
Worldwide
Gilbert
05.2021 - 01.2022
- Provided clients with assistance in preparing required travel documents and forms
- Contacted motel, hotel, resort and travel operators to obtain current advertising literature
- Provided customers with travel suggestions and information sources
- Announced arrival and departure information, used public address systems
- Provided boarded and disembarked assistance to passengers needing special assistance
- Operated cash register and POS to process sales transactions and handle payments.
Sales Associate
Tillys
Gilbert
09.2019 - 02.2020
- Drove sales through customer relationship building and suggestive selling techniques
- Followed checklist to complete retail store opening and closing activities.
Education
4 YEAR DEGREE In Aviation Candidate - Aviation
07.2022 - Current
Relevant Coursework: Studying To Be A Pilot, Taking Business Classes
Associate Of General Studies - Associate
03.2022 - Current
Skills
Guest Greeting and Seatingundefined
Timeline
Flight Attendant - Allegiant Air
05.2023 - Current
Chandler Gilbert Community College - 4 YEAR DEGREE In Aviation Candidate, Aviation
07.2022 - Current
Chandler Gilbert Community College - Associate Of General Studies, Associate
03.2022 - Current
Host - Firebirds
03.2022 - 05.2023
Customer Service Agent - Worldwide
05.2021 - 01.2022
Sales Associate - Tillys
09.2019 - 02.2020
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