Valeria Aguirre
Henderson
Summary
Intermediate Shop Administrator with 2+ years of experience repairing equipment and entering data. Adaptable professional recognized by peers for my effective second language and organizational skills. Looking to apply my experience with Office Organization and Administrative Support at your company.
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shop Administrator
Sitewise LLC
05.2023 - Current
- Responsible for welcoming vistors/ crew members and directing them to the appropriate personnel for repairs.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Streamlined inventory management processes for increased efficiency and reduced waste.
- Enhanced team productivity by implementing effective scheduling and task delegation systems.
- Trained new employees on shop policies, procedures, customer service standards, and product knowledge.
- Maintained accurate financial records to ensure budget adherence and timely payments to vendors.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Certified Trainer/Team Member
Chick-Fil-A
05.2021 - 05.2022
- Helping and assisting customers in any needs
- Working different positions in front of house
- Responsible for opening shifts and put machinery together before opening
- Certified trainer
- Maintained clean, sanitized, and orderly department to support safety and reduce contaminants
- Consulted supervisor, team members, and appropriate resources to resolve questions
- Performed data entry utilizing specialized software
- Restocked supplies to keep teams productive.
Assistant General Manager
Jack In The Box
02.2019 - 05.2021
- Achieved operational, financial, and customer service targets consistently with well-balanced staff schedules and assignments
- Enhanced business-wide performance with improved procedures and workflow
- ServSafe Food Manager Certification
- Assisted with record-keeping, payroll administration, and accounts payable
- Implemented successful training and recognition programs to boost employee morale and reduce turnover
- Processed incoming deliveries, moved products through staging, and organized storage areas.
Education
High School Deploma -
Colorado Preparatory Academy
Aurora, CO04.2020
Skills
- Bilingual Hospitality and Accommodation
- Organizational Skills
- Microsoft Word
- Time Management
- Scheduling
- Recordkeeping
- Critical Thinking
- POS System Operation
- Written Communication
- Vendor Relationship Management
- Job Prioritizing
- Assignment Delegation
References
Karalee Nice, 720-940-3222
Certification
- Colorado Motor Carriers Association - Certification of Annual Vehicle Inspection/ Appendix G - June 2023
Languages
Spanish
Native or Bilingual
Timeline
Shop Administrator
Sitewise LLC
05.2023 - Current
Certified Trainer/Team Member
Chick-Fil-A
05.2021 - 05.2022
Assistant General Manager
Jack In The Box
02.2019 - 05.2021
High School Deploma -
Colorado Preparatory Academy
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