Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Valentina Quintana Tovar

Mosquera
Valentina Quintana Tovar

Summary

Offering a solid foundation in administrative tasks, well-prepared to thrive in a dynamic office environment while continuously learning and growing. Strong grasp of organizational and time management skills, ensuring smooth day-to-day operations. Ready to use and further develop problem-solving and communication skills in the Desired Position role. Seeking to transition into a new field with a background in a fast-paced administrative environment, developed strong organizational and communication skills, along with the ability to efficiently manage multiple tasks. Looking forward to leveraging these abilities to contribute effectively in a new role.

Overview

2
years of professional experience

Work History

Ejército Nacional

Auxiliar Administrativo
02.2024 - 01.2025

Job overview

  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Created a welcoming atmosphere for potential clients.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Provided support and collaborated with team members to boost results.

Metrophone

Asesora De Ventas
07.2023 - 01.2024

Job overview


  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Education

I.E.M Técnico Comercial Santa Rita
Facatativa

Bachiller Técnico Comercial from Comercial
11.2023

Servicio Nacional De Aprendizaje
Flaca

Técnico from Comercio Internacional
11.2023

Skills

  • End user support
  • Verbal communication
  • File organization
  • Reception duties
  • Invoice processing
  • Administrative procedures
  • Document management
  • Spreadsheets creation
  • Customer service
  • Problem-solving
  • Time management
  • Team collaboration
  • Microsoft Excel
  • Professional and mature
  • Task prioritization

Timeline

Auxiliar Administrativo

Ejército Nacional
02.2024 - 01.2025

Asesora De Ventas

Metrophone
07.2023 - 01.2024

I.E.M Técnico Comercial Santa Rita

Bachiller Técnico Comercial from Comercial

Servicio Nacional De Aprendizaje

Técnico from Comercio Internacional
Valentina Quintana Tovar