Summary
Overview
Work History
Education
Skills
Timeline
Generic
Valentina Castillo Riaño

Valentina Castillo Riaño

Bachelor's Degree In Bilingualism With An Emphasis On Spanish And English
Bogotá

Summary

Graduate in Bilingualism with a strong interest in linguistics, adaptable to diverse environments and consistently delivering high-quality work. Recognized for teamwork skills, enthusiasm for learning, and professional growth. Seeking a full-time role that offers challenges and leverages interpersonal skills, time management, and problem-solving expertise

Overview

3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Spanish and English Teacher

American School Way
01.2024 - Current
  • Plan and Deliver Lessons : Prepare and conduct engaging lessons in both Spanish and English, tailored to different language proficiency levels.
  • Assess Student Progress : Evaluate students' language skills through tests, assignments, and regular assessments to monitor their progress.
  • Provide Feedback and Support : Offer constructive feedback to help students improve their language abilities and provide additional support as needed.
  • Classroom Management : Maintain an organized and supportive classroom environment that encourages active participation.

Teacher's Assistant

Colegio Sagrado Corazón de Jesús - Hermanas Bethlemitas
02.2023 - 11.2023
  • Teaching Practicum: Completed a year-long teaching practicum, providing dedicated support across multiple subjects.
  • Student Support: Supported student learning through personalized assistance.
  • Lesson Planning: Created lesson plans tailored to student needs and curriculum goals.
  • Department Assistance: Assisted in the English department, as well as Social Studies and Science classes.
  • Bilingualism Promotion: Collaborated with the lead teacher to promote bilingualism in the classroom.

Content Moderator

Teleperformance
10.2022 - 8 2023
  • Content Review : Monitored and reviewed user-generated content to ensure compliance with platform guidelines.
  • Policy Enforcement : Identified and removed posts that violated community standards or contained inappropriate material.
  • User Interaction : Responded to reports and assisted in maintaining a safe and positive online environment.

Bilingual Customer Service Agent

24-7 Intouch
01.2022 - 09.2022
  • Customer Inquiries: Responded to customer inquiries via phone calls and emails in both English and Spanish.
  • Booking Assistance: Assisted customers with booking modifications, cancellations, and special requests.
  • Information Provision: Provided information on services, policies, and procedures to enhance customer satisfaction.
  • Issue Resolution: Resolved issues related to reservations, payments, and account management.
  • Professionalism and Empathy: Maintained a high level of professionalism and empathy in all customer interactions.

Education

Bachelor of Arts in Bilingualism - Bilingual Education

Institución Universitaria Colombia American-ÚNICA
01.2019 - 09.2024

Skills

    Teamwork and collaboration

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Timeline

Spanish and English Teacher

American School Way
01.2024 - Current

Teacher's Assistant

Colegio Sagrado Corazón de Jesús - Hermanas Bethlemitas
02.2023 - 11.2023

Content Moderator

Teleperformance
10.2022 - 8 2023

Bilingual Customer Service Agent

24-7 Intouch
01.2022 - 09.2022

Bachelor of Arts in Bilingualism - Bilingual Education

Institución Universitaria Colombia American-ÚNICA
01.2019 - 09.2024

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Valentina Castillo RiañoBachelor's Degree In Bilingualism With An Emphasis On Spanish And English