Uriel Arias
Server
Lakewood,CO
Summary
Highly skilled and service-oriented professional with a strong background in fine dining and banquet operations. Demonstrated expertise in providing exceptional customer service, delivering memorable dining experiences, and executing flawless banquets. Possess extensive knowledge of gourmet cuisine, wine pairings, and culinary trends. Proven ability to thrive in fast-paced, high-pressure environments while maintaining meticulous attention to detail. Adept at collaborating with cross-functional teams to ensure seamless service and exceed guest expectations. Seeking a position at a prestigious fine dining restaurant where I can utilize my expertise to create unforgettable culinary experiences for discerning guests.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Sales Consultant
McDonald Audi
Littleton, Colorado
01.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Server
Ocean Prime
06.2020 - 01.2024
- As a seasoned Server at Ocean Prime, I had the privilege of providing unparalleled service to a diverse and discerning clientele in a bustling, high-end dining environment
- My role extended beyond the traditional responsibilities of a server, encompassing the creation of memorable dining experiences and the seamless coordination of front-of-house operations
- Navigating a menu that featured an extensive array of seafood and steak offerings, I consistently demonstrated an in-depth understanding of each dish, guiding guests through their selections with enthusiasm and expertise
- This not only enhanced the overall dining experience but also contributed to a significant increase in positive guest feedback
- This demanded strong communication skills and the ability to adapt to the dynamic nature of a high-volume establishment
- This involved attention to detail in every aspect of service, from table settings to overall ambiance, ensuring a consistently exceptional dining environment
Server
Simms Steakhouse
01.2018 - 01.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills
- Improved customer satisfaction rates by answering customers' questions and resolving issues
- Worked well in diverse team settings by partnering with others to complete tasks
Server
Fogo De Chao
03.2017 - 10.2018
- Delivered customer checks and securely processed credit card or cash payments
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
- Memorized menu to help diners make informed meal choices
- Jotted down customer orders and promptly delivered food and drinks
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning
- Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups
- Rolled silverware, set up tables and polished glassware and silverware
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Education
High School Diploma -
Green Mountain High School
Lakewood, COSkills
- Banquet experience
- Dining area maintenance
- Order accuracy
- Wine service
- High-volume dining
- Food and beverage pairings
Timeline
Sales Consultant
McDonald Audi
01.2024 - Current
Server
Ocean Prime
06.2020 - 01.2024
Server
Simms Steakhouse
01.2018 - 01.2020
Server
Fogo De Chao
03.2017 - 10.2018
High School Diploma -
Green Mountain High School
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