TYLER HERBERT
Franktown
Summary
Achieved high levels of customer satisfaction as food runner at Topgolf for 2 years by delivering orders promptly and addressing guest needs effectively. Contributed to team success in fast-paced environments as skilled mortarman in USMC for 3 years, demonstrating strong leadership and teamwork under pressure. Enhanced service quality through proactive problem-solving and commitment to excellence. Very personable salesman who is hard working willing to learn and helpful to get the customer the wants and needs they have in a vehicle.
Overview
7
7
years of professional experience
Work History
Mortarman
USMC
09.2021 - 07.2024
- - Managed and supervised a team of employees, ensuring successful completion of tasks in a timely and efficient manner
- - Oversaw the handling of high-value equipment and assets, totaling thousands of dollars, resulting in zero loss or damages
- - Demonstrated exceptional time management skills in coordinating schedules and prioritizing tasks, resulting in increased productivity and on-time delivery
- - Accounted for the safety and well-being of team members, fostering a positive and collaborative work environment
- - Implemented strict safety protocols and procedures when handling explosives, resulting in zero incidents or accidents
- - Achieved 100% task completion rate by efficiently delegating responsibilities and closely monitoring progress
- - Recognized for leadership skills and ability to effectively lead and guide team members towards successful task execution.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Salesperson
AutoNation
08.2025 - Current
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Developed product knowledge to provide accurate information on vehicle features and benefits.
- Processed sales transactions efficiently, ensuring customer satisfaction throughout the purchasing experience.
- Collaborated with team members to improve customer engagement strategies and drive sales performance.
- Resolved customer inquiries and complaints promptly, enhancing overall service quality and retention rates.
- Analyzed market trends to identify opportunities for increasing sales and improving customer outreach initiatives.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Monitored service after sale and implemented quick and effective problem resolutions.
Food Runner
TopGolf
11.2018 - 06.2020
- - Ensured customer satisfaction by consistently exceeding service expectations, resulting in a 95% customer satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Maintained cleanliness and organization of service areas to uphold health and safety standards.
- Assisted servers in order accuracy, ensuring seamless service during high-volume periods.
- Monitored inventory levels of supplies, communicating needs to management for efficient operations.
- Trained new team members on food running procedures and best practices for customer engagement.
- Implemented process improvements to streamline order delivery, enhancing overall efficiency of service team.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
Education
Highschool diploma - undefined
Skills
- - Active Learning
- - Time Management
- - Leader
- - Critical Thinking
- - Problem Solving
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Critical thinking
- Organizational skills
- Calm under pressure
- Verbal communication
Websites
Timeline
Salesperson
AutoNation
08.2025 - Current
Mortarman
USMC
09.2021 - 07.2024
Food Runner
TopGolf
11.2018 - 06.2020