Tyler Esiline
Denver
Summary
Detail-oriented service professional with strong customer assistance and complaint handling skills. Proven ability to enhance guest experiences through efficient communication and teamwork.
Overview
12
12
years of professional experience
Work History
Service Assistant, Food Runner, Server & Bartender
Ruth Chris Steakhouse
Denver, CO
11.2015 - Current
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely service and order accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on service protocols, contributing to team efficiency and performance standards.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Assisted team members in improving workflow efficiency by sharing best practices.
Facilities Manager
Coconuts Car Wash
Palm Coast, FL
08.2014 - 10.2015
- Managed daily operations of facilities, ensuring optimal cleanliness and functionality.
- Coordinated maintenance schedules for equipment, reducing downtime and enhancing service efficiency.
- Trained new employees on operational procedures and safety standards to ensure compliance.
- Developed inventory management processes for supplies, improving resource allocation and usage tracking.
- Collaborated with vendors to negotiate service contracts, optimizing costs without compromising quality.
- Responded to building emergencies and managed repairs.
- Investigated problems and determined appropriate remedies.
Education
High School Diploma -
Matanzas High School
Palm Coast, FL06-2012
Skills
- Customer assistance
- Verbal and written communication
- Kitchen support
- Hospitality
- Complaint handling
- Customer service
- Dining room resetting
- Clear communication
- Customer relations
Timeline
Service Assistant, Food Runner, Server & Bartender
Ruth Chris Steakhouse
11.2015 - Current
Facilities Manager
Coconuts Car Wash
08.2014 - 10.2015
High School Diploma -
Matanzas High School