- Motorcycle riding and mechanical maintenance
- Obsession with at home and profession coffee brewing
- Love of fitness and regularly going to the gym
Tyler Doherty
Broomfield
Summary
Detail-oriented professional with experience in psychological and behavioral analysis, strong communication skills and adaptability in fast-paced environments. Proven ability to upsell products, meet performance goals, and deliver excellent customer experiences. Seeking to transition into a sales-focused role.
Overview
6
6
years of professional experience
Work History
Barista
Beleza Coffee Bar
08.2023 - Current
- Focused on customer relationship building by regular engaging with customers and learning their preferences to create quality repeat business.
- Frequently worked to upsell customers and worked to understand preferences to sell the best item for their needs whether it was mercantile, beans, or a cup of coffee.
- Utilized clear and persuasive verbal communication with a wide variety of personal and handled customer dispute with care.
- Remained calm and with friendly demeanor in a wide variety of high stress situations.
Behavioral Therapist
Beyond Behavior
04.2023 - 08.2023
- Worked a summer job in behavioral therapy, working with a wide variety of ages.
- Worked building rapport with clients, both parents and the children I worked with.
- Consistently communicated with clients the status of their children in a positive and reaffirming manner.
- Required behavioral assessment and data collection with problem solving based on observations.
Starbucks Supervisor
Starbucks
05.2020 - 06.2023
- Supervised daily operations, ensuring consistency and efficiency
- Trained new employees on operational procedures and effective use of tools and equipment.
- Monitored workflow processes, identifying areas for improvement and implementing solutions.
- Delegated tasks and coached employees on customer engagement and selling behaviors.
Education
Bachelor of Arts - Psychology
University of Colorado Boulder
Boulder, CO05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Consultative Selling
- Exceptional customer service
- Relationship Building
Interests
Timeline
Barista
Beleza Coffee Bar
08.2023 - Current
Behavioral Therapist
Beyond Behavior
04.2023 - 08.2023
Starbucks Supervisor
Starbucks
05.2020 - 06.2023
Bachelor of Arts - Psychology
University of Colorado Boulder