Tyla Hewson
The Cart
Fort Collins
1
Certification
2
years of professional experience
Detail-oriented Technical Specialist with a solid foundation in technical principles and a commitment to continuous learning. Developed technical expertise in fast-paced environments, focusing on diagnostics and maintenance of complex systems while efficiently resolving issues through strong analytical skills. Aiming to leverage hands-on abilities and technical acumen to contribute effectively in a new field.
Work History
Technician
5 Months- Diagnosed and repaired hardware issues for Dell, HP, and Lenovo devices, enhancing device reliability and user satisfaction.
- Troubleshot laptop performance, connectivity problems, and wiring issues to restore full functionality.
- Installed and routed Ethernet cabling throughout commercial buildings to support network infrastructure.
- Troubleshot laptop performance and connectivity problems, restoring full functionality to improve user experience.
- Installed Bluetooth system components, ensuring precise placement of ceiling-mounted hardware to optimize performance.
Barista
11 Months- Prepared and served high-quality coffee and specialty beverages, ensuring consistency and attention to detail to enhance customer experience.
- Delivered friendly, customer-focused service, fostering a welcoming and positive environment that encouraged customer loyalty.
- Managed challenging and fast-paced situations with professionalism, ensuring smooth operations and high customer satisfaction.
Administrative Assistant
1 Year- Coordinated scheduling and meeting setups, actively supporting business negotiations.
- Facilitated business taxes, enhanced customer acquisition efforts, and contributed to establishing GSA contracts.
- Prepared and edited documents, reports, and presentations.
- Supported team members with various administrative tasks as needed.
- Aided in business taxes, customer acquisition, and establishing GSA contracts.
- Assisted team members with various administrative tasks.
Education
Bachelor’s of Science - Information Technology, Minor in Business
GPA: 3.2
Skills
Operating Systems: Basic scripting
Unix systems
Microsoft Excel
Microsoft Word
Networking: Ethernet installation
connectivity troubleshooting
basic network diagnostics
Software & Tools: SQL
System design
Video troubleshooting
Digital imaging
Web Technologies: JavaScript
HTML
React
website design
Professional Strengths: Customer service
teamwork
time management
works well under pressure
fast learner
documentation accuracy
Certification
CompTIA A+ | December 2025
Timeline
Technician
Tech Guy on the Go
03.2026 - CurrentRead More
Barista
The Cart
09.2025 - CurrentRead More
Administrative Assistant
TiMaven LLC
09.2024 - 09.2025Read More
Texas Tech University
Bachelor’s of Science from Information Technology, Minor in Business
Read More