Tyeshia Smith
Dothan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Secretary
Spectracare
Dothan
10.2025 - Current
- Managed employee records and maintained confidentiality for sensitive information.
- Scheduled interviews and coordinated candidate communication throughout the hiring process.
- Assisted with onboarding processes, ensuring new hires received necessary materials.
- Facilitated training sessions and organized materials for staff development programs.
- Conducted reference checks on potential hires prior to hiring decision being made.
- Organized orientation sessions for new hires; assisted with training materials preparation.
- Prepared correspondence such as letters, memos, emails, reports, presentations, and other documents with a high degree of accuracy.
Mental Health Technician
Spectracare
Dothan
04.2025 - Current
- Monitored patient behavior and mental health status throughout shifts.
- Assisted in implementing therapeutic activities and treatment plans.
- Documented patient interactions and changes in condition accurately.
- Provided support during crisis situations to ensure patient safety.
- Collaborated with healthcare team to coordinate patient care effectively.
- Educated patients on coping strategies and mental health resources.
- Maintained cleanliness and organization of treatment areas consistently.
- Participated in training sessions to enhance mental health knowledge and skills.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
Insurance Agent
Globe Life Liberty National Division
Enterprise
10.2023 - Current
- Developed and implemented comprehensive insurance plans for clients.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Delivery Driver
Amazon
Dothan
12.2024 - 06.2025
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Monitored fuel level throughout shift and refueled actively.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Checked tires for proper inflation before leaving on each route.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Cleaned interior of delivery vehicle at end of each shift.
Mental Health Technician/Community Health Worker
Spectra Care Houston County Day Treatment
Dothan
03.2025 - 04.2025
- Led one-on-one sessions with patients, delivering emotional support and crisis intervention to strengthen coping strategies.
- Applied therapeutic techniques including art therapy, recreational therapy, and music therapy to enhance patient engagement and well-being.
- Designed and facilitated activities promoting physical wellness, emotional stability, cognitive functioning, independent living skills, and social interaction among patients.
- Developed positive relationships with patients while maintaining professional boundaries.
- Supported clients in developing daily living skills such as budgeting money or time management.
- Ensured the safety of all clients through continuous observation and monitoring during shift hours.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Encouraged positive behaviors through reward systems.
- Provided excellent service to patients through personable communication.
- Actively participated in continuing education programs related to mental health care delivery.
- Assisted patients in setting and achieving personal and therapeutic goals.
Substitute Teacher (Full-time Sub)
Kelly Services
Dothan
10.2020 - 11.2022
- Oversaw classroom activities to foster a positive learning environment.
- Instruct and manage students' behavior.
- Collaborated with other teachers to ensure student success.
- Maintained accurate records of student performance, attendance, and behavior to track progress and support student development.
- Supported special needs students by providing individual instruction.
- Developed creative learning strategies to engage diverse learners and enhance participation.
- Implement existing lesson plans.
Computer Teacher (Instructional Aid)
Dothan City Schools
Dothan
08.2021 - 07.2022
- Provided instruction on the basics of computer hardware and software to students in a classroom setting.
- Developed and implemented lesson plans that engaged students with interactive activities.
- Conducted assessments to evaluate student comprehension of course material.
- Mentored students individually to help them improve their understanding of computing concepts.
- Created instructional materials for classes, including handouts, presentations, and demonstrations.
Childcare Teacher
Early Head Start
Dothan
07.2017 - 10.2018
- Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, storytelling, and field trips.
- Teach basic skills, such as color, shape, number and letter recognition, personal hygiene, and social skills.
- Read books to entire classes or to small groups.
- Observe and evaluate children's performance, behavior, social development, and physical health.
- Attend to children's basic needs by feeding them, dressing them, and changing their diapers.
Server
O'Charley's
Dothan
02.2017 - 12.2017
- Take orders from patrons for food or beverages.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
Housekeeping
Holiday Inn
Dothan
06.2016 - 12.2016
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
Server
Buffalo Wild Wings
Dothan
06.2014 - 11.2016
- Take orders from patrons for food or beverages.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Poultry Processor
Wayne Farms
Dothan
04.2013 - 01.2014
- Cut whole chickens into parts using knives, scissors, and other tools to ensure product readiness.
- Inspect meat products for defects, bruises or blemishes and remove them along with any excess fat or bone.
- Trimmed meat for packing to enhance presentation and quality control.
- Weighed meats accurately and labeled containers with weight and contents to maintain inventory integrity.
Education
Community Health -
Troy University
Troy, AL03-2025
Associate's Degree - Child Development
Wallace Community College
Dothan, ALSkills
- Classroom Management
- Child Development
- Lesson Planning
- Classroom Organization
- Records Management
- Special Education
- Positive Reinforcement
- Safety Procedures
- Group and individual instruction
- Calm and patient
- Observational skills
- Strong Communication Skills
- Community-based resources
- Schedule coordination
- Reasoning
- Team assignments
- Care plan development
- First aid training
- Healthcare advocacy
- Behavior observation
- Employee records management
- Crisis intervention
- Effective communication
- Team collaboration
- Documentation accuracy
- Detail orientation
- Onboarding processes
- Administrative assistance
- Maintaining files
- Employee onboarding
- New hire orientation
- Human resources support
- Human resources administration
- Office administration
- Personnel records maintenance
Certification
- Community Health Worker Certification, Troy University, Current
- Mental Health First Aid, Troy University, Current
- CPR, AED, and First Aid Training, Troy University, Current
- Suicide Prevention, Troy University, Current
- Communicating Risk Messages, Troy University, Current
Timeline
HR Secretary
Spectracare
10.2025 - Current
Mental Health Technician
Spectracare
04.2025 - Current
Mental Health Technician/Community Health Worker
Spectra Care Houston County Day Treatment
03.2025 - 04.2025
Delivery Driver
Amazon
12.2024 - 06.2025
Insurance Agent
Globe Life Liberty National Division
10.2023 - Current
Computer Teacher (Instructional Aid)
Dothan City Schools
08.2021 - 07.2022
Substitute Teacher (Full-time Sub)
Kelly Services
10.2020 - 11.2022
Childcare Teacher
Early Head Start
07.2017 - 10.2018
Server
O'Charley's
02.2017 - 12.2017
Housekeeping
Holiday Inn
06.2016 - 12.2016
Server
Buffalo Wild Wings
06.2014 - 11.2016
Poultry Processor
Wayne Farms
04.2013 - 01.2014
Community Health -
Troy University
Associate's Degree - Child Development
Wallace Community College