Tier 1 Var
Amazon
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Increased service quality by diligently documenting customer interactions and feedback.
- Streamlined communication between customers and technical teams for timely issue resolution.
- Collaborated with cross-functional teams to address complex customer inquiries effectively.
- Contributed to the development of training materials, assisting new agents in familiarizing themselves with company policies and procedures.
