Tuul Lantuu
Aurora
Summary
Driven Sales Manager with a proven track record at Granite Towers INC, enhancing client satisfaction and increasing sales revenue through strategic planning and relationship building. Expert in sales team training and client relationship management, achieving significant growth. Skilled in POS software, with a commitment to fostering strong client relationships and team leadership.
Overview
13
13
years of professional experience
Work History
Sales Manager
Granite Towers INC
11.2020 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Prepared sales presentations for clients showing success and credibility of products.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Manicurist and Pedicurist
Be Relax
03.2016 - 04.2020
- Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Improved appointment scheduling efficiency by implementing an online booking system.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Mentored new staff, sharing knowledge of nail techniques and products to enhance their skills.
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
- Mastered advanced nail techniques through continuing education courses, elevating the quality of services offered at the salon.
- Offered exceptional efficiency by completing manicures and pedicures within scheduled time frames without sacrificing quality or personalized attention.
- Supported salon growth by participating in local events and trade shows, showcasing services and building brand recognition within the community.
- Stayed current with industry trends by attending workshops, resulting in the ability to offer the latest services to clients.
- Assisted customers in selecting and applying appropriate nail colors.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
10 Min Manicure
10Min Manicure
11.2010 - 01.2014
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Completed consultations with spa guests to determine nail care needs.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Provided clients with advice and education on best nail care practices.
- Educated clients on proper use of salon products.
Education
Bachelor of Science -
Cosmetology Academy of Texarkana
Texarkana, TX10.2010
Bachelor of Science -
Commodities
UB,Mongolia07.1987
High School Diploma -
Hose Mart
Ulaanbaatar,Mongolia06.1983
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales expertise
- Client Relationship Management
- POS [Software Name] expert
Timeline
Sales Manager
Granite Towers INC
11.2020 - 08.2023
Manicurist and Pedicurist
Be Relax
03.2016 - 04.2020
10 Min Manicure
10Min Manicure
11.2010 - 01.2014
Bachelor of Science -
Cosmetology Academy of Texarkana
Bachelor of Science -
Commodities
High School Diploma -
Hose Mart
Similar Profiles
Douglas CoplenDouglas Coplen
Sales/Warehouse Operations Manager at Granite Granite IncSales/Warehouse Operations Manager at Granite Granite Inc
Deshawn KempDeshawn Kemp
Unloader Associate at Granite GraniteUnloader Associate at Granite Granite
Jocelyn GarciaJocelyn Garcia
HR Assistant/Front Office Manager at Granite Granite IncHR Assistant/Front Office Manager at Granite Granite Inc