Trystan Hayden
Colorado Springs
Summary
Hardworking porter skilled in maintaining cleanliness and supporting team efficiency. Experience in training new staff and managing inventory effectively, ensuring a welcoming atmosphere and operational excellence.
Overview
5
5
years of professional experience
Work History
Porter
Honest Accurate Auto Service
Colorado Springs, CO
11.2021 - Current
- Provided exceptional customer service by assisting clients with vehicle drop-off and pick-up processes.
- Maintained cleanliness and organization in service areas, ensuring a welcoming environment for customers.
- Assisted technicians by preparing work areas and transporting tools and equipment as needed.
- Monitored inventory levels of supplies and materials, reporting shortages to management promptly.
- Collaborated with team members to streamline workflow, enhancing overall shop efficiency.
- Trained new porters on operational procedures, promoting adherence to company standards.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
Front Counter Clerk
Peak Bowl
Colorado Springs, CO
06.2021 - 11.2021
- Processed customer transactions efficiently at front counter, ensuring accurate billing and prompt service.
- Managed inventory levels, restocking supplies to maintain operational flow and enhance customer experience.
- Assisted customers in selecting products and services, providing knowledgeable support to improve satisfaction.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Monitored daily cash flow, maintaining accuracy in registers to support financial accountability.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Provided exceptional customer service through active listening and effective communication skills.
- Maintained a clean and organized workspace, enhancing overall store appearance and functionality.
- Managed high-volume periods with ease by prioritizing tasks effectively and staying calm under pressure.
- Maintained strict adherence to food safety guidelines, guaranteeing a safe environment for customers and staff alike.
- Balanced end-of-day cash registers meticulously ensuring accuracy in all financial records handled daily.
- Handled cash transactions accurately, reducing discrepancies and maintaining proper cash control.
Education
High School Diploma -
Coronado High School
Colorado Springs, CO05-2021
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- General labor
- Worksite safety
- Safety awareness
- Punctual and dependable
- Heavy lifting
- Cleanliness and hygiene
- Reliability and punctuality
- Inventory maintenance
- Supply stocking and organization
- Critical thinking
- Facility cleaning
- General maintenance
- Janitorial duties
- Building maintenance
- Trash pickup
- Initiative and Self-motivation
- Grounds maintenance
- Building upkeep
- Industrial equipment experience
- Running errands
- Adaptable and flexible
Timeline
Porter
Honest Accurate Auto Service
11.2021 - Current
Front Counter Clerk
Peak Bowl
06.2021 - 11.2021
High School Diploma -
Coronado High School