Troy Harrington
Colorado Springs
Summary
Experienced in providing exceptional customer service in fast-paced environments, demonstrating strong multitasking and adaptability skills. Responsibilities included greeting customers, accurately taking food and beverage orders, and efficiently handling payments through cash and POS systems. Maintained cleanliness and sanitation of dining areas and kitchen equipment, ensuring compliance with health and safety standards. Collaborated effectively with team members to enhance service delivery and address customer needs promptly.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Colorado Springs
06.2024 - Current
- Greet customers with a friendly and welcoming attitude.
- Take accurate food and beverage orders and handle payments (cash or POS systems).
- work in various stations, including front counter, drive-thru, kitchen, and dining area
Dishwasher
IHOP
Colorado Springs
09.2022 - 06.2025
- Wash and sanitize dishes, glassware, utensils, cookware, and kitchen equipment according to health and safety standards.
- Operate industrial dishwashing machines and/or manual washing stations.
- Clear tables quickly and efficiently after guests leave.
- Wipe down and sanitize tables, chairs, and high-touch surfaces.
Education
Highschool
Vista Ridge Highschool
Colorado Springs, CO05-2026
Skills
- Customer Service Skills
- Greeting and serving guests with a positive, helpful attitude
- Managing difficult customers or complaints professionally
- Maintaining a friendly and approachable presence under pressure
Multitasking & Adaptability
- Handling different roles (eg, running food, taking orders, washing dishes) as needed
- Switching gears quickly between front-of-house and back-of-house duties
Teamwork & Communication
- Collaborating with kitchen staff, servers, and managers to keep service smooth
- Communicating needs (eg, low stock, backup help) clearly and professionally
Timeline
Crew Member
McDonald's
06.2024 - Current
Dishwasher
IHOP
09.2022 - 06.2025
Highschool
Vista Ridge Highschool