Troy DiFabritis
Johnstown
Summary
Results-driven Specialty Shop Manager with a strong focus on inventory management and daily store operations. Proven ability to train staff and enhance customer experience through effective visual merchandising.
Overview
6
6
years of professional experience
Work History
Specialty Shop Manager
Scheeels
Johnstown
2024.08 - Current
- Oversaw inventory management and restocked products as needed.
- Trained new staff on customer service techniques and store procedures.
- Managed daily store operations and ensured adherence to company policies.
- Assisted customers in product selection and provided knowledgeable recommendations.
Beertender
Tarantula Hill Brewing Company
Thousand Oaks
2023.08 - 2024.07
- Served a variety of craft beers to patrons in a busy bar setting.
- Engaged with customers to provide recommendations and enhance their experience.
- Maintained cleanliness and organization of the bar area throughout shifts.
Wildland Firefighter
State Of South Dakota
Rapid City
2022.01 - 2023.07
- Conducted safety inspections and equipment checks before each deployment.
- Collaborated with team members to establish fire containment lines.
- Operated firefighting equipment during wildland fire suppression efforts.
- Monitored weather conditions and reported changes affecting fire behavior.
- Participated in training drills to improve firefighting techniques and strategies.
Barback
Earls Kitchen + Bar
Plano
2022.08 - 2022.12
- Maintained cleanliness of bar area by regularly cleaning surfaces and equipment.
- Assisted bartenders in preparing ingredients and garnishes for drink service.
- Organized and restocked bar supplies to ensure efficient service flow.
Bike Mechanic
Dick's Sporting Goods, Inc
Prosper
2019.08 - 2022.06
- Diagnosed mechanical issues using specialized tools and equipment.
- Provided exceptional customer service by addressing inquiries and concerns.
- Maintained inventory of bike parts and supplies for efficient operations.
Education
High School Diploma -
Prosper High School
Prosper, TX2020-05
Some College (No Degree) - Business Management
Aims Community College
Greeley, COSome College (No Degree) - Business Management
Moorpark College
Moorpark, CASkills
- Inventory management
- Visual merchandising
- Staff training
- Customer assistance
- Store operations
- Customer relationship management
- Product restocking
- Safety compliance
- Effective communication
- Invoicing
- Vendor engagement
- Direct sales
Timeline
Specialty Shop Manager
Scheeels
2024.08 - Current
Beertender
Tarantula Hill Brewing Company
2023.08 - 2024.07
Barback
Earls Kitchen + Bar
2022.08 - 2022.12
Wildland Firefighter
State Of South Dakota
2022.01 - 2023.07
Bike Mechanic
Dick's Sporting Goods, Inc
2019.08 - 2022.06
High School Diploma -
Prosper High School
Some College (No Degree) - Business Management
Aims Community College
Some College (No Degree) - Business Management
Moorpark College