Troy DiFabritis
Johnstown
Summary
Results-driven Specialty Shop Manager with a strong focus on inventory management and daily store operations. Proven ability to train staff and enhance customer experience through effective visual merchandising.
Overview
6
6
years of professional experience
Work History
Specialty Shop Manager
Scheeels
Johnstown
08.2024 - Current
- Oversaw inventory management and restocked products as needed.
- Trained new staff on customer service techniques and store procedures.
- Managed daily store operations and ensured adherence to company policies.
- Assisted customers in product selection and provided knowledgeable recommendations.
Beertender
Tarantula Hill Brewing Company
Thousand Oaks
08.2023 - 07.2024
- Served a variety of craft beers to patrons in a busy bar setting.
- Engaged with customers to provide recommendations and enhance their experience.
- Maintained cleanliness and organization of the bar area throughout shifts.
Wildland Firefighter
State Of South Dakota
Rapid City
01.2022 - 07.2023
- Conducted safety inspections and equipment checks before each deployment.
- Collaborated with team members to establish fire containment lines.
- Operated firefighting equipment during wildland fire suppression efforts.
- Monitored weather conditions and reported changes affecting fire behavior.
- Participated in training drills to improve firefighting techniques and strategies.
Barback
Earls Kitchen + Bar
Plano
08.2022 - 12.2022
- Maintained cleanliness of bar area by regularly cleaning surfaces and equipment.
- Assisted bartenders in preparing ingredients and garnishes for drink service.
- Organized and restocked bar supplies to ensure efficient service flow.
Bike Mechanic
Dick's Sporting Goods, Inc
Prosper
08.2019 - 06.2022
- Diagnosed mechanical issues using specialized tools and equipment.
- Provided exceptional customer service by addressing inquiries and concerns.
- Maintained inventory of bike parts and supplies for efficient operations.
Education
High School Diploma -
Prosper High School
Prosper, TX05-2020
Some College (No Degree) - Business Management
Aims Community College
Greeley, COSome College (No Degree) - Business Management
Moorpark College
Moorpark, CASkills
- Inventory management
- Visual merchandising
- Staff training
- Customer assistance
- Store operations
- Customer relationship management
- Product restocking
- Safety compliance
- Effective communication
- Invoicing
- Vendor engagement
- Direct sales
Timeline
Specialty Shop Manager
Scheeels
08.2024 - Current
Beertender
Tarantula Hill Brewing Company
08.2023 - 07.2024
Barback
Earls Kitchen + Bar
08.2022 - 12.2022
Wildland Firefighter
State Of South Dakota
01.2022 - 07.2023
Bike Mechanic
Dick's Sporting Goods, Inc
08.2019 - 06.2022
High School Diploma -
Prosper High School
Some College (No Degree) - Business Management
Aims Community College
Some College (No Degree) - Business Management
Moorpark College
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