Tristan Guyett
Colorado Springs
Summary
Dynamic Operations Manager with a proven track record at ExecuStar World Class Transportation, enhancing operational efficiency and client relations. Skilled in performance monitoring and process improvements, I successfully streamlined operations, increasing profit margins while fostering a collaborative work environment. Adept at troubleshooting and problem-solving, I drive results through effective communication and strategic planning.
Overview
9
9
years of professional experience
Work History
Operations Manager
ExecuStar World Class Transportation
05.2022 - Current
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Photographer /Business Owner
Darkened Media
03.2019 - 01.2024
- Edited, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Photographed high-quality images for various print and digital projects.
- Took photos from different angles and perspectives to capture perfect images.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Customized photography strategies based on intended use and client preferences.
- Shot photographs in controlled lab, field, and remote environments.
- Collaborated with other photographers and videographers to capture special events.
- Utilized various types of camera equipment to capture best possible shots.
- Captured stunning images for variety of projects.
- Assisted clients with creative ideas for photography needs.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Flooring Contractor
Spectrum Hardwood
01.2020 - 11.2021
- Specialized in cutting and trimming flooring to fit around obstacles and within tight spaces, whether special repairs or new installation.
- Operated hand tools and machines to cut material and achieve proper fit.
- Supplied accurate measurements and estimates for projects.
- Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology applications.
- Skilled at working independently and collaboratively in a team environment.
Parts Manager
Axiom Repair
02.2019 - 10.2019
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Ordered parts for customers, repair shop, and service departments for use in commercial and personal vehicles.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Prepared detailed repair estimates and reports for management review.
- Coordinated with repair technicians and clients to achieve on-time project delivery.
Pack Builder
Builders FirstSource
05.2018 - 12.2018
- Inspected tools and equipment to maintain safety and efficiency.
- Operated forklifts and boom lifts to complete various tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Interpreted blueprints accurately, cutting various wood joists into correct sizing for shipment.
Roofer
Centimark Roofing
06.2017 - 05.2018
- Managed inventory of roofing supplies and materials.
- Operated various heavy equipment, such as forklifts and Gradalls while keeping up to date with certifications.
- Inspected problem roofs to determine best repair procedures.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Installed metal roofing systems to manage exterior construction projects of commercial and industrial buildings.
- Coordinated with other craft employees to maximize project efficiency.
- Corrected improper drainage and ventilation problems.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
Roofer
Aspen Roofing
06.2016 - 12.2016
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
- Installed asphalt shingles, tile and metal roofing systems on residential buildings.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Cleaned up work areas upon completion of projects.
- Assisted with installation of gutters and downspouts.
- Assessed roofs for signs of damage or wear and tear after storms.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Assisted in installation of skylights, solar panels and other roof accessories.
Education
High School Diploma -
Falcon High School
Peyton, CO06-2016
Skills
- Operations management
- Performance monitoring
- Incidents management
- Client relations
- Operational efficiency
- Report generation
- Process improvements
- Inventory management
- Troubleshooting and problem solving
- Maintenance planning
- Technology
Timeline
Operations Manager
ExecuStar World Class Transportation
05.2022 - Current
Flooring Contractor
Spectrum Hardwood
01.2020 - 11.2021
Photographer /Business Owner
Darkened Media
03.2019 - 01.2024
Parts Manager
Axiom Repair
02.2019 - 10.2019
Pack Builder
Builders FirstSource
05.2018 - 12.2018
Roofer
Centimark Roofing
06.2017 - 05.2018
Roofer
Aspen Roofing
06.2016 - 12.2016
High School Diploma -
Falcon High School