Trinity Vigil

Customer service professional with a strong record in attention to detail, conflict resolution, and cash handling. Proven ability to enhance guest satisfaction through effective problem-solving in high-pressure situations. Experienced in money transfer processing, consistently demonstrating a positive attitude, and meticulousness in all interactions and every presented task. Seeking to transition into a new field where these skills can drive customer satisfaction and operational excellence.

While at City Market, I was cross-trained in every department except Meat and Deli. Although my position was at the Money Services Desk I helped in other departments multiple times a week. I was also considered for a Front End management position.

While at CBC I designed customer facing flyers that streamlined communication of key information we could distribute to help with account referrals.

In my short time at O'Reilly's, (Only worked there for a month so I did not include in job experiance) I received a raise in only two weeks and was being trained to move up to a management position.