Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Terry

Woodland Park

Summary

Developed key financial and customer service skills in high-paced casino environment. Proficient in handling large sums of money and maintaining accurate records while providing exceptional customer service. Seeking to transition into new field, leveraging these skills to contribute effectively in advancing my career.

Overview

4
4
years of professional experience

Work History

Casino Cage Cashier

The Golden Nugget
Cripple Creek, CO
02.2024 - 12.2024
  • Managed cash transaction processing operations, guaranteeing strict compliance with casino policy standards.
  • Oversaw customer inquiries and swiftly resolved issues to enhance guest satisfaction.
  • Implemented systematic checks of cash drawer balances, reinforcing accountability and meticulous cash management practices.
  • Facilitated collaboration among team members to optimize cash processing procedures.

Assistant Manager

SUBWAY®Restaurants
Woodland Park, CO
01.2021 - 02.2023
  • Coordinated schedules and ensured team alignment to enhance daily operational efficiency.
  • Guided new team members through company policies and procedures to enhance onboarding effectiveness.
  • Monitored and updated inventory records through software systems to maintain precise stock levels.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Customer Service Representative

Walmart
Woodland Park, CO
09.2021 - 10.2022
  • Addressed customer inquiries by employing effective communication and problem-solving techniques.
  • Guided new team members through customer service protocols to ensure consistent service quality and adherence to company standards.
  • Coordinated efforts with cross-functional teams to optimize customer satisfaction initiatives and improve service delivery.
  • Managed high-volume customer transactions with precision and speed, ensuring optimal operational efficiency.

Education

High School Diploma -

Woodland Park High School
Woodland Park
05-2022

Skills

  • Trustworthy performance
  • Commitment to integrity
  • Accurate cash drawer reconciliation
  • Collaborative team management

Timeline

Casino Cage Cashier

The Golden Nugget
02.2024 - 12.2024

Customer Service Representative

Walmart
09.2021 - 10.2022

Assistant Manager

SUBWAY®Restaurants
01.2021 - 02.2023

High School Diploma -

Woodland Park High School
Trinity Terry