Tricia Smith
Highlands Ranch,CO
Summary
Professional with experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Receptionist / Health Assistant
Chaparral High School
Parker, CO
02.2024 - Current
- Manage front office operations including phones, attendance, and staff communication
- Coordinate substitute check-in and daily office logistics
- Maintain student records and attendance using Infinite Campus
- Provide backup support in health clinic, including administering medication and first aid
- Assist in managing chronic health conditions and maintaining compliance with district policies
- Communicate effectively with students, staff, and community members
- Managed front desk operations, ensuring smooth daily communications and visitor management.
Safe2Tell Analyst I
State of Colorado (Safe2Tell Program)
Lakewood, CO
01.2023 - 01.2024
- Processed incoming reports via web and mobile platforms, including two-way communication with reporters
- Assessed urgency and routed reports to appropriate schools and law enforcement agencies
- Conducted follow-ups to ensure receipt and track case outcomes
- Evaluated and documented intelligence information for distribution through CIAC networks
- Adhered to CIAC security, privacy, and civil liberties policies
- Supported emergency response efforts as part of the State Recovery Task Force when assigned
Health Room Supervisor / Attendance
Littleton Public Schools – Heritage High School
Littleton, CO
01.2016 - 01.2023
- Managed student health care plans and maintained accurate records in Infinite Campus
- Administered medications and provided emergency care
- Monitored and maintained school-wide attendance records
- Collaborated with counselors and administrators to support student well-being
Library Specialist
Douglas County School District – Saddle Ranch Elementary
Highlands Ranch, CO
01.2011 - 01.2016
- Managed library operations including circulation, inventory, and student records
- Procured books, technology, and research materials
- Collaborated with teachers to enhance classroom learning experiences
- Coordinated and proctored standardized testing (CMAS, TCAP, MAPS)
- Led transition to a collaborative learning commons environment
- Organized and managed Scholastic Book Fairs and fundraising initiatives
Health Assistant / Office Assistant
Douglas County School District – Saddle Ranch Elementary
Highlands Ranch, CO
01.2009 - 01.2012
- Administered medications and provided first aid care to students
- Managed chronic health conditions and maintained student health records
- Supported front office operations including attendance, registration, and communication
- Assisted with testing coordination and proctoring
Assistant Director (Before & After School Programs)
Douglas County School District – Pine Grove Elementary
Parker, CO
08.1997 - 08.1999
- Supported program operations including billing, collections, and compliance with state regulations
- Managed inventory and supplies
- Coordinated transportation scheduling
- Fostered a positive environment for students and maintained strong parent relationships
Education
No Degree - Child Development and Psychology
College of DuPage
Glen Ellyn, ILSkills
- Infinite Campus
- P3 Campus
- Web 20 Tools
- Red Cross CPR & First Aid Certified (Adult, Child, Infant)
- 11 years experience in school health services (Supervisor/Assistant)
- Student health management & medication administration
- Attendance tracking & student records management
- Strong communication with staff, students, families, and community
- Emergency response & first aid care
Certification
Red Cross CPR & First Aid Certification (Adult, Child, Infant)
Timeline
Receptionist / Health Assistant
Chaparral High School
02.2024 - Current
Safe2Tell Analyst I
State of Colorado (Safe2Tell Program)
01.2023 - 01.2024
Health Room Supervisor / Attendance
Littleton Public Schools – Heritage High School
01.2016 - 01.2023
Library Specialist
Douglas County School District – Saddle Ranch Elementary
01.2011 - 01.2016
Health Assistant / Office Assistant
Douglas County School District – Saddle Ranch Elementary
01.2009 - 01.2012
Assistant Director (Before & After School Programs)
Douglas County School District – Pine Grove Elementary
08.1997 - 08.1999
No Degree - Child Development and Psychology
College of DuPage