Trevor Hicks
Lakewood
Summary
Logistics, Dispatch, fleet manager with 5+ years of experience within Amazon delivery. Enhance vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced driving and delivery skills to enhance service for all customers and collaborate effectively with diverse team members. Punctual and efficient manager known for reliability, route planning and excellent customer/vendor interactions. Motivated to provide prompt, friendly and professional service at all times.
Logistics professional with reputation for high standards and achieving results. Proven track record in optimizing supply chain operations and enhancing efficiency. Known for strong team collaboration and adaptability, bringing expertise in inventory management and vendor relations.
Diligent fleet manager with solid background in logistics management. Successfully streamlined supply chain processes and improved operational efficiency. Demonstrated effective problem-solving and leadership skills in high-pressure environments.
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Fleet management professional with comprehensive experience and readiness for role. Demonstrates strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in logistics coordination, maintenance scheduling, and cost control, while possessing excellent organizational and leadership abilities. Known for effective communication, problem-solving, and strategic planning.
Overview
11
11
years of professional experience
Work History
Logistics Manager, Fleet Manager, HR Assistant
Tasty Trails Logistics, Amazon Delivery Service Partner
Denver, CO
05.2021 - Current
- Streamlined supply chain processes to enhance operational efficiency across multiple fulfillment centers.
- Implemented inventory management systems that reduced discrepancies and improved order accuracy.
- Coordinated cross-functional teams to optimize logistics strategies and improve service levels.
- Led training programs for staff to promote best practices in warehouse operations and safety protocols.
- Analyzed logistics data to identify trends, driving continuous improvement initiatives across operations.
- Developed strategic partnerships with carriers to enhance delivery performance and cost-effectiveness.
- Mentored junior staff on advanced logistics concepts, fostering a culture of knowledge sharing and professional growth.
- Oversaw project management for large-scale logistics initiatives, ensuring timely execution and alignment with business goals.
- Managed fleet operations, ensuring compliance with safety regulations and company policies.
- Developed and implemented maintenance schedules to optimize vehicle reliability and performance.
- Streamlined fleet maintenance schedules, improving vehicle uptime and reliability.
- Led cross-functional teams to optimize routing strategies, minimizing delivery times and expenses.
- Managed vendor relationships, negotiating contracts that enhanced service quality and reduced costs.
- Conducted thorough analyses of accident data to identify trends or patterns that could inform future safety training sessions.
- Facilitated open lines of communication between drivers, dispatchers, mechanics, and leadership to foster a collaborative work environment.
- Demonstrated exceptional organization and attention to detail by overseeing the timely renewal of all required licenses, permits, and registrations for the fleet.
- Enhanced fleet efficiency by implementing advanced tracking and monitoring systems.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated communication between drivers, customers, and warehouse staff to ensure timely service.
- Streamlined dispatch operations to enhance delivery efficiency and reduce wait times.
- Led team meetings to address challenges, share best practices, and foster collaboration among dispatch personnel.
- Established safety protocols in compliance with industry standards, enhancing workplace safety for all employees.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
Delivery Driver, Dispatch Assistant
Dracarys Fleet
Denver, Colorado
08.2020 - Current
- Ability to deliver up to 400 packages in a day.
- Capable of making 200+ stops in a day.
- Have extensive knowledge of how to load up delivery routes in an efficient manner.
- Excellent communication skills with customers and employees.
- Complete understanding of amazon delivery operations and warehouse loadout.
- Experience using amazon flex app and mentor.
- Able to assist drivers with advice on routes and problem solving with concerns they may face while delivering.
- Knowledge of the cortex delivery system and how to assign routes.
- Conferred with drivers to execute rescue routes to assist them with help on route.
- Able to problem solve driver situations as they become present.
- Kept updated accounts of packages returned and deliveries that needed to be executed in a specific time frame.
- Opened and closed dispatch operations with assigning routes and vans, preparing devices for next day use, assessing mentor, ability to run various operations solo.
Delivery Driver
Special Projects Group
Loveland, CO
11.2019 - 07.2020
- During this position I would load up an Amazon van with crates full of packages and individual ones. This would range from 200-300 packages in a day. I would go on my route making between 150-220 stops a day. Keeping a good pace to make sure I delivered to business and various other places during correct hours. I used a device to help keep track of my route and scan packages throughout the day. Some days would help assist drivers with their routes and take packages off of them. Was in-charge of fueling up and returning my van to station at the end of the day.
Server
Famous Daves BBQ
Fort Collins, CO
03.2016 - 03.2018
- Applied comprehensive knowledge of different BBQ foods, wine, liquor and beer as well as appropriate entrée pairings.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Organized and replenished supplies at food stations to optimize team performance.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Server
Bridge Water Grill
Golden, CO
03.2015 - 02.2016
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Served needs of more than 50 customers in busy outdoor environment.
Education
High School Diploma -
Golden High School
Golden, CO05-2015
Associate Degree - Business
Front Range Community College
Fort Collins, CO05-2020
Skills
- Safe driver training
- Map reading and navigation skills
- Order Picking and Processing
- Vehicle Systems Expertise
- Safety and compliance
- Cash handling expert
- Food and beverage pairings
- Beverage preparation
- Point of Sale Knowledge
- Menu Memorization
- Banquet coordination
- Menu presentation
- Knowledge of state roads and highways
- Heavy hauling
- Logistics Knowledge
- Strong Math Aptitude
- GPS and Route Planning
- Tableside service
- Dining area cleanliness
- Sales expertise
- Order Delivery Practices
- High-Volume Dining
- Food running
- Warehouse management
- Logistics management
- Fleet management
- Vehicle inspections
- Scheduling
- Fleet optimization
- Maintaining files
- Employee relations
- Recruitment
- HR policies
- Recruitment management
- New hire orientation
- Conflict management
- HR policies and procedures
- Workflow planning
- Route planning
- Phone dispatch
- Fleet maintenance
- Daily reports
- Multiple project coordination
Timeline
Logistics Manager, Fleet Manager, HR Assistant
Tasty Trails Logistics, Amazon Delivery Service Partner
05.2021 - Current
Delivery Driver, Dispatch Assistant
Dracarys Fleet
08.2020 - Current
Delivery Driver
Special Projects Group
11.2019 - 07.2020
Server
Famous Daves BBQ
03.2016 - 03.2018
Server
Bridge Water Grill
03.2015 - 02.2016
Associate Degree - Business
Front Range Community College
High School Diploma -
Golden High School