Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trevor Gregg

Colorado Springs

Summary

Experienced, motivated, and hardworking customer service professional seeking a long-term opportunity as a hard working employee, where I can further my talents and grow within your company. Dedicated, responsible, and adaptable in a fast-paced work environment, with the ability to quickly learn new skills and follow company's policies and procedures from memory.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Coffee and Tea Zone
01.2025 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Used POS system to accurately enter orders and process payments.

Tech

Rocky Mountain Cycle Plaza
07.2024 - 09.2024
  • Maintained cleanliness of show rooms, storage areas, and offices by following the company's health and safety protocols.
  • Organized and tracked inventory of over a hundred units of ATVs and motorcycles.
  • Operated vehicles according to company's regulations and policies, utilizing fork lifts or carefully driving the units to each of their respective locations.
  • Cooperated and collaborated with multiple departments and team members, leveraging multiple channels of communication and balancing the priorities of each team.

Barista

Coffee Shack Brew and Q
11.2022 - 07.2024
  • Expertly crafted and served a diverse menu of beverages (including espresso-based drinks, coffees, smoothies, and teas) and food items, consistently following and maintaining company recipes from memory to ensure quality and consistency.
  • Delivered exceptional customer service and effectively resolved disputes to ensure customer satisfaction and retention by building positive rapport and utilizing strong communication skills.
  • Securely opened and closed cafe; closely following register opening and closing processes, balancing register, handling cash, and securing the premises.
  • Processed cash and card payments through the point-of-sales (POS) system and maintained a balanced cash drawer throughout the shift.

Intern

Encore Electric
05.2023 - 07.2023
  • Learned the basics of electrician services and acquired hands-on experience in bending/connecting conduits and ground electrical work.
  • Integrated into the company by supporting lead electricians, while closely observing their work and mastering essential techniques and skills.

Team Member

Raising Cane's
01.2022 - 01.2023
  • Assisted in the preparation of food and cooking responsibilities, serving as many as a hundred customers per shift, balancing both the demands of restaurant lounge and drive-through.
  • Operated point-of-sale (POS) system to accurately process customer orders, document transactions, and secure payments while ensuring a smooth and efficient checkout experience.

Cook

Culver's
06.2021 - 11.2021
  • Developed the basic culinary skills and the ability to remain calm and collected despite the fast-paced and demanding working environment due to the consistent flow of customers.
  • Cleaned and organized all dishes, glassware, flatware, pots, and pans in a high-pressure environment, prioritizing each of my actions to effectively collaborate with a team of up to ten team members, and accomplish a common goal of delivering the customers' food to them in a timely manner.

Education

High School Diploma -

Peyton High School
05.2023

Skills

  • Dining room maintenance
  • Display case merchandising
  • Espresso machine operation
  • Opening and closing duties
  • Physical stamina
  • Coffee machinery
  • Cash register operation

Certification

Forklift Certified | September 2024

Timeline

Barista

Coffee and Tea Zone
01.2025 - Current

Tech

Rocky Mountain Cycle Plaza
07.2024 - 09.2024

Intern

Encore Electric
05.2023 - 07.2023

Barista

Coffee Shack Brew and Q
11.2022 - 07.2024

Team Member

Raising Cane's
01.2022 - 01.2023

Cook

Culver's
06.2021 - 11.2021

High School Diploma -

Peyton High School
Trevor Gregg