Trevor Chavez
Colorado Springs
Summary
Proven leader in construction and automotive industries, excelling in labor management and construction software proficiency. At Western Fireplace Supply, I spearheaded project management, enhancing productivity by training teams and improving customer satisfaction. Skilled in blueprint reading and fostering team collaboration, I consistently exceed project goals and maintain multiple accounts and projects at the same time. I am always looking to make the next step and push myself to the next level with the mentality that there is no ceiling.
Overview
12
12
years of professional experience
Work History
Contractor Representative
Western Fireplace Supply
01.2023 - Current
- Follow-up on open permits and study their floor plans for potential fireplace(s).
- Collaborated closely with home builder and homeowner in the fireplace selection process.
- Meet with home builder during the framing stages to create a plan and survey any potential problems that may arise.
- Manage projects from planning stage through the final trim out of the fireplace.
- Provided exceptional customer service throughout each project''s lifecycle while addressing any concerns promptly to maintain client satisfaction levels high.
- Manage multiple builder accounts and assisting in any needs they may have throughout the building process and beyond if necessary.
- Mitigated risks by identifying potential issues early in the planning stage, enabling prompt resolution strategies.
- Trained new install team members on company procedures, increasing overall productivity levels.
- Mentored junior staff members equipping them with valuable skills needed for career advancement within the industry.
Fireplace Installer
Western Fireplace Supply
07.2020 - 01.2023
- New Construction Install lead
- Set and Vent fireplaces in new construction home while being efficient and following strict clearance requirements.
- Reduced installation time by effectively collaborating with team members and utilizing proper tools and equipment.
- Retail fireplace insert Lead
- Run new gas line from the houses gas meter.
- Set unit and ran new flue liners
- insured customer satisfaction and jobsite cleanliness.
- Completed all 3 levels to become a master installer for all fireplace units we provide.
- Completed mentorship training
- Lead installer trainer and mentor
Reconditioning Manager
Freedom Honda
03.2019 - 06.2020
- Developed training programs for new hires, ensuring they were equipped with necessary skills to succeed in their roles as Reconditioning Technicians.
- Process inbound used cars that were traded in.
- Manage 2 reconditioning technicians and 6 lot valets and 2 detailers.
- Process inbound new vehicle fleet.
- Insure the used cars were in proper condition for sale.
- Manage employee schedules.
- Manage fleet transport and offload.
- Dispatch service tickets for customers into the proper technician.
Service Advisor
Freedom Honda
11.2015 - 03.2019
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Lot Technician
Freedom Honda
06.2013 - 11.2015
- Assisted sales team with vehicle demonstrations, contributing to increased sales and customer satisfaction.
- Maintained dealership curb appeal through regular washing of cars displayed on the front line, creating an attractive environment for potential buyers.
- Conducted regular inspections of vehicles on the lot to ensure optimal presentation and functionality.
- Maintained a clean and organized lot, resulting in a professional appearance that attracted potential buyers.
- Managed inventory documentation, keeping accurate records of vehicle movements and transfers within the dealership network.
- Aided in reducing theft risk by consistently locking vehicles and securing keys in designated areas after use.
Education
High School Diploma -
Doherty Highschool
Colorado Springs, CO05-2012
Skills
- Scheduling and planning
- Labor management
- Construction software proficiency
- Design-build expertise
- Proposal development
- Bid analysis
- Building codes compliance
- Worksite safety
- Equipment and materials
- Blueprint reading
- Quality control
- Schedule management
Timeline
Contractor Representative
Western Fireplace Supply
01.2023 - Current
Fireplace Installer
Western Fireplace Supply
07.2020 - 01.2023
Reconditioning Manager
Freedom Honda
03.2019 - 06.2020
Service Advisor
Freedom Honda
11.2015 - 03.2019
Lot Technician
Freedom Honda
06.2013 - 11.2015
High School Diploma -
Doherty Highschool
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