TRENT RAMEY
Thornton
Summary
Efficient professional with years of experience and a proven knowledge of workflow optimization, customer service, welding and production supervision.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Merchants Metals
04.2024 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Built relationships with new and existing customers to create long term business growth.
Welder/Fabricator
Merchants Metals
01.2022 - Current
- Complete inventory checks for weld shop to make sure all materials and welding supplies are at proper levels.
- Developed welding processes to improve coherence, accuracy and precision of welds.
- Read work orders, or production schedules to determine product or job instructions or specifications.
Fabrication Welder
Purple Mountains Mechanical
04.2020 - 01.2022
- Leveraged skill in arc, mig and tig welding to fabricate or repair diverse structures
- Position, align, fit, and weld parts to form complete units or subunits, following blueprints and layout specifications, and using jigs, welding torches, and hand tools
- Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.
Production Lead
M+M Industries
11.2016 - 03.2020
- Develop and implement production tracking or quality control systems, analyzing production or other operational reports to manage production problems.
- Final testing of M10X firearm.
- Set and monitor product standards, examining samples of raw products for durability and quality.
- Helped large volume of customers with questions and concerns of M10X firearm.
Education
High School Diploma -
Mountain Range High School
Westminster, COSkills
- Quality Assurance Controls
- Standard Operating Procedures Proficient
- Supply Chain Distribution
- Customer Service
- MIG Welding
- Order Management
- Material Inventory Management
- OSHA Requirements
- Project Management
- Overhead Crane Certification
Timeline
Customer Service Representative
Merchants Metals
04.2024 - Current
Welder/Fabricator
Merchants Metals
01.2022 - Current
Fabrication Welder
Purple Mountains Mechanical
04.2020 - 01.2022
Production Lead
M+M Industries
11.2016 - 03.2020
High School Diploma -
Mountain Range High School
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