Dynamic General Manager skilled in menu development, food safety, and customer relationship management. Successfully oversaw operations to boost service quality and team performance, leading to improved customer satisfaction and loyalty.
Overview
18
18
years of professional experience
Work History
General Manager
First Watch
Fort Collins
06.2023 - Current
Oversaw daily operations to ensure efficient restaurant service.
Enhanced customer experience by addressing feedback and resolving issues promptly.
Collaborated with team members to foster a positive work environment.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Owner/Operator
Serviceberry Catering
Fort Collins
03.2021 - 05.2025
Partnered with clients to design tailored catering menus and service options, ensuring memorable experiences.
Executed diverse events ranging from intimate dining experiences to large weddings, showcasing culinary versatility.
Delivered personalized cooking and catering services, enhancing client satisfaction.
Executive Chef/Regional Director
Greek House Chefs
Fort Collins
10.2020 - 05.2023
Wrote weekly menus for fraternities and sororities
Cooked breakfast, lunch, and dinner for different houses typically around 100 people.
Developed cost control measures to optimize ingredient usage and reduce waste.
Collaborated with suppliers to source fresh, local ingredients for dishes.
Assistant General Manager
Blue Agave Grill
Fort Collins
04.2018 - 10.2020
Managed staff scheduling and training for optimal team performance.
Collaborated with kitchen staff to maintain food quality standards consistently.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Oversaw inventory management and supply ordering processes effectively.