Tre Reigh
Denver
Summary
Professional business leader with experience in managing and growing successful small enterprises. Proven track record in strategic planning, sales management, and marketing. Strong emphasis on team collaboration and driving results. Adaptable and dependable, skilled in customer relations, operational efficiency, and problem-solving.
Overview
4
4
years of professional experience
Work History
Small Business Owner
BetterMove
10.2024 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering customer inclined service quality to consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.
- Analyzed market trends to identify new business opportunities and areas for expansion.
- Set strategic goals and monitored progress, adjusting tactics to meet changing market conditions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Moving Specialist
Alpine Vanlines
11.2021 - 12.2023
- Upheld company reputation for professionalism, ensuring all team members cooperated with high-quality service standards.
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Maintained detailed records of each move''s progress on company systems accurately tracking job status and updating relevant stakeholders as necessary.
- Provided customer inclined service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.
- Maintained open communication with clients throughout the entire moving process, addressing any concerns promptly and effectively.
- Evaluated job sites prior to moves, identifying potential challenges and strategizing solutions accordingly.
- Assisted in the training of new hires, sharing industry knowledge and best practices to develop a high-performing team.
- Established strong relationships with vendors and suppliers, negotiating better rates for packaging materials and services.
- Collaborated with sales and marketing teams to create targeted promotional materials that effectively showcased the company''s services and capabilities.
- Assisted in receiving, stocking and distribution of merchandise.
Furniture Mover
Mile High Vanlines
09.2020 - 11.2021
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by 80 % , employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
- Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
- Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
- Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
- Demonstrated customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
- Communicated with customers courteously and professionally to drive satisfaction.
Education
High School Diploma -
East High School
Denver, CO08-2020
Skills
- Business operations/ Management
- Quick learner/ Problem Solving Skills
- Business marketing/ Marketing Strategies
- Planning and execution
- Problem-solving skills
- Negotiation
- Entrepreneurial leadership
- Conflict resolution
- Sales oversight
- Customer service
- Performance improvement
- Sales strategies
Timeline
Small Business Owner
BetterMove
10.2024 - Current
Moving Specialist
Alpine Vanlines
11.2021 - 12.2023
Furniture Mover
Mile High Vanlines
09.2020 - 11.2021
High School Diploma -
East High School
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