Chloe Mondragon
Pueblo
Summary
Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
Regis University School Store
09.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Hostess/Restaurant Cashier
Country Kitchen Restaurant
02.2019 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
Bachelor of Science - Biology
Regis University
Denver, CO05-2026
High School Diploma -
Dolores Huerta Preparatory Academy
Pueblo, CO05-2023
Associates - General Studies
Pueblo Community College
Pueblo, CO05-2023
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Active listening techniques
- Inventory control
- Computer literacy fundamentals
- Team leadership
- Reliable and responsible
- Honest and dependable
- Basic math skills application
Certification
- CPR/AED Certification
Timeline
Store Associate
Regis University School Store
09.2023 - Current
Hostess/Restaurant Cashier
Country Kitchen Restaurant
02.2019 - 01.2024
Bachelor of Science - Biology
Regis University
High School Diploma -
Dolores Huerta Preparatory Academy
Associates - General Studies
Pueblo Community College
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