Tracey Brown
Salida
Summary
- 15 years of experience in the Transportation Industry
- Owner of Kabod Transport LLC from 2011 to 2014.
- Excellent communication skills.
- Excellent in computers, multiple phone lines, data entry, as well as 10 key.
- Proficient in Truckstop.com, and DAT load boards, along with several others.
- Proficient with various dispatch programs (currently using TMW), as well as most accounting programs.
Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
19
19
years of professional experience
Work History
Account Manager
HDshipping Solutions
Reno
10.2023 - 05.2025
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Generated leads through cold calling activities.
Account Manager
Globaltranz
Tempe
12.2017 - 07.2023
- Carrier representative for 6 months
- Account Manager from 2018 - 2023: Serving my customers with their freight needs.
Carrier Representative
Steelman Transportation Brokerage
Springfield
03.2016 - 12.2017
- Duties include phone calls and or emails to negotiate freight with carriers.
- Post on freight boards and make outbound calls to sell our freight.
Load Planner
Diamondback Services
Kansas City
10.2014 - 02.2016
- Duties included email contact with customers to schedule our trucks to pick up and deliver their freight.
- This was a local dispatch for KCMO trucks.
- I had 20+ trucks to dispatch.
- I was in charge of finding them backhauls whenever our customer had freight outside of KCMO.
- These were all day cabs except for a few trucks that had overnight runs.
Broker/Carrier Representative
Gabanna/Giltner Logistics Services
Springfield
03.2014 - 09.2014
- Duties include phone calls negotiating with carriers to sell our freight.
- Posting loads on DAT and ITS.
- Made cold calls to prospective customers to negotiate hauling freight for them.
Owner
Kabod Transport LLC
Yukon
01.2011 - 03.2014
- Performed all aspects of running the company; dispatching, booking loads, billing, A/P, A/R, payroll, hiring drivers and O/O's.
Load Planner
Safeway Transportation
OKC
01.2010 - 01.2011
- Duties include: load planner to 20+ drivers, searched load boards and negotiate with brokers to find acceptable and profitable loads for drivers.
- Responsible for communicating the load process from loading to delivery with drivers and brokers.
Carrier Representative
Adventure Transportation
Mustang
09.2006 - 05.2009
- Duties include: Search load boards for carriers that post trucks in areas within range of our loads.
- Negotiate rates that were appropriate and profitable.
Education
High School Diploma -
Payson High School
Payson, AZ05-1982
Skills
- Account management
- Customer relationship management
- Lead generation
- Freight negotiation
- Contract management
- Sales strategy
- Microsoft Excel
- Problem solving
- Effective communication
- Multi-task management
- Verbal and written communication
- Customer service
- Sales negotiations
- Operations
- Issue resolution
References
Available upon request
Timeline
Account Manager
HDshipping Solutions
10.2023 - 05.2025
Account Manager
Globaltranz
12.2017 - 07.2023
Carrier Representative
Steelman Transportation Brokerage
03.2016 - 12.2017
Load Planner
Diamondback Services
10.2014 - 02.2016
Broker/Carrier Representative
Gabanna/Giltner Logistics Services
03.2014 - 09.2014
Owner
Kabod Transport LLC
01.2011 - 03.2014
Load Planner
Safeway Transportation
01.2010 - 01.2011
Carrier Representative
Adventure Transportation
09.2006 - 05.2009
High School Diploma -
Payson High School
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