Tonya Sleeth
Meeker
Summary
Dynamic professional with extensive experience excelling in customer service and quality assurance. Proven ability to enhance team productivity through effective communication and cross-functional collaboration. Recognized for maintaining exceptional cleanliness standards and managing time efficiently to exceed guest satisfaction. Skilled in multitasking and organization.
Overview
8
8
years of professional experience
Work History
Bartender/Waitress Trainer
Gold Hill Inn
Gold Hill
04.2014 - 12.2019
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Facilities Lead
Sylvan Dale Guest Ranch
Loveland
02.2012 - 02.2014
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Interacted pleasantly with clients and guests when performing daily duties.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
Education
Associate of Science - Animal Science
Metro State College
Denver, CO05-2000
Skills
- Cleaning techniques
- Cross-functional collaboration
- Time management
- Quality assurance
- Customer service
- Effective communication
- Multitasking abilities
- Organization skills
Timeline
Bartender/Waitress Trainer
Gold Hill Inn
04.2014 - 12.2019
Facilities Lead
Sylvan Dale Guest Ranch
02.2012 - 02.2014
Associate of Science - Animal Science
Metro State College
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