Tony Gustafson
Broomfield
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Security Officer
Securitas Critical Infrastructure Services, Inc.
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Guard
Invicta Solutions
08.2024 - 08.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Guard 2
Chenega Global Protection LLC.
12.2022 - 04.2024
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Complied with all company policies, local laws, and regulations governing security guard duties.
HIMARS Gunner
Colorado National Guard
12.2021 - 10.2022
- Identified parts and services to maintain M142 HIMARS equipment and provided timely solutions to continue operations.
- Coordinated daily operations for team of 3 personnel and established goals for training programs.
- Operated and maintained $5 Million worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
- Served as a reliable member of a cohesive unit, fostering trust and camaraderie among team members.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Cashier
Chipotle
08.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Uniformed Security Officer
G4S Secure Solutions
04.2020 - 07.2021
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Oversaw nightly monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Armed Custom Protection Officer
G4S Secure Solutions
12.2019 - 04.2020
- Patrolled multiples secure sites to include local government buildings and privately owned locations
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Responded quickly to emergency situations to assess and deflect issues.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Infantryman (11B)
US Army
08.2016 - 12.2019
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Trained in use of tear gas, passive ordnance and explosives.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Led fire team during situational training exercises and all infantry dismounted battle drills.
- Maintained 100% accountability of all assigned equipment worth more than $25,000.
- Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Education
Associate of Applied Science - Avionics
Redstone College
Broomfield, CO09.2024
High School Diploma -
Magic City High School
Minot, North Dakota2016
Skills
- Customer Service
- Comprehensive Listening
- Verbal and written communication
- Safety and Risk Assessment
- Crisis intervention training
- Conflict resolution techniques
- Stationary surveillance
- Physical Fitness
- Emergency Response
- Punctuality
Timeline
Security Officer
Securitas Critical Infrastructure Services, Inc.
08.2024 - Current
Security Guard
Invicta Solutions
08.2024 - 08.2024
Guard 2
Chenega Global Protection LLC.
12.2022 - 04.2024
HIMARS Gunner
Colorado National Guard
12.2021 - 10.2022
Cashier
Chipotle
08.2021 - 10.2022
Uniformed Security Officer
G4S Secure Solutions
04.2020 - 07.2021
Armed Custom Protection Officer
G4S Secure Solutions
12.2019 - 04.2020
Infantryman (11B)
US Army
08.2016 - 12.2019
High School Diploma -
Magic City High School
Associate of Applied Science - Avionics
Redstone College
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