Tony Gustafson
Broomfield
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Security Officer
Securitas Critical Infrastructure Services, Inc.
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Guard
Invicta Solutions
08.2024 - 08.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Guard 2
Chenega Global Protection LLC.
12.2022 - 04.2024
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Complied with all company policies, local laws, and regulations governing security guard duties.
HIMARS Gunner
Colorado National Guard
12.2021 - 10.2022
- Identified parts and services to maintain M142 HIMARS equipment and provided timely solutions to continue operations.
- Coordinated daily operations for team of 3 personnel and established goals for training programs.
- Operated and maintained $5 Million worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
- Served as a reliable member of a cohesive unit, fostering trust and camaraderie among team members.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Cashier
Chipotle
08.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Uniformed Security Officer
G4S Secure Solutions
04.2020 - 07.2021
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Oversaw nightly monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Armed Custom Protection Officer
G4S Secure Solutions
12.2019 - 04.2020
- Patrolled multiples secure sites to include local government buildings and privately owned locations
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Responded quickly to emergency situations to assess and deflect issues.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Infantryman (11B)
US Army
08.2016 - 12.2019
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Trained in use of tear gas, passive ordnance and explosives.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Led fire team during situational training exercises and all infantry dismounted battle drills.
- Maintained 100% accountability of all assigned equipment worth more than $25,000.
- Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Education
Associate of Applied Science - Avionics
Redstone College
Broomfield, CO09.2024
High School Diploma -
Magic City High School
Minot, North Dakota2016
Skills
- Customer Service
- Comprehensive Listening
- Verbal and written communication
- Safety and Risk Assessment
- Crisis intervention training
- Conflict resolution techniques
- Stationary surveillance
- Physical Fitness
- Emergency Response
- Punctuality
Timeline
Security Officer
Securitas Critical Infrastructure Services, Inc.
08.2024 - Current
Security Guard
Invicta Solutions
08.2024 - 08.2024
Guard 2
Chenega Global Protection LLC.
12.2022 - 04.2024
HIMARS Gunner
Colorado National Guard
12.2021 - 10.2022
Cashier
Chipotle
08.2021 - 10.2022
Uniformed Security Officer
G4S Secure Solutions
04.2020 - 07.2021
Armed Custom Protection Officer
G4S Secure Solutions
12.2019 - 04.2020
Infantryman (11B)
US Army
08.2016 - 12.2019
High School Diploma -
Magic City High School
Associate of Applied Science - Avionics
Redstone College
Similar Profiles
Tyler E. MoscarielloTyler E. Moscariello
Program Manager at Securitas Critical Infrastructure ServicesProgram Manager at Securitas Critical Infrastructure Services
Chris LasherChris Lasher
Account Manager at Securitas Critical Infrastructure Services, Inc.Account Manager at Securitas Critical Infrastructure Services, Inc.
DAVID A. NUNEZDAVID A. NUNEZ
Site Manager at Securitas Critical Infrastructure Services, Inc.Site Manager at Securitas Critical Infrastructure Services, Inc.