Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Tony Francis

Denver

Summary

Financial planning professional dedicated to helping clients feel confident about their money and long-term goals. Experienced in guiding high-net-worth families and retirees through planning conversations that simplify complex decisions and build lasting trust. Known for creating meaningful client relationships, aligning portfolios with personal priorities, and collaborating with colleagues to provide thoughtful, holistic solutions. Currently completing CFP® certification to deepen expertise and step into a lead planner role.

Overview

8
8
years of professional experience

Work History

Planning Consultant

Fidelity Investments
03.2025 - Current
  • Partnered with two Financial Consultants to grow and manage high-net-worth client base, delivering personalized financial planning strategies aligned with Fidelity’s managed solutions.
  • Initiate and develop relationships with non-engaged clients, converting dormant accounts into active, revenue-generating relationships.
  • Consolidated $6.3M in assets into Fidelity and transitioned $6.4M from self-directed to managed solutions, driving AUM growth.
  • Leveraged eMoney and Salesforce to design comprehensive financial plans, track client engagement, and optimize follow-up strategies.
  • Completed CFP® coursework and scheduled to sit for the CFP® exam in November 2025.
  • Secured a standout win by converting a $10K HSA-only relationship into a $2.5M managed account through multi-meeting engagement and trust-building.

Financial Representative

Fidelity Investments
09.2024 - 03.2025
  • Served as first point of contact for client inquiries, delivering prompt service and building rapport to support future financial planning engagement.
  • Completed SIE, Series 7, Series 63, and Series 65 licenses, positioning for transition into a planning-focused role.

Regional Marketing Manager | Account Executive

Toyota North America
10.2022 - 07.2024
  • Develop and implement monthly product incentive programs for the Midwest Region, tailored to enhance the sales of key products and expedite turnover, leading to regional increases in national sales share.
  • Design and oversee sales contests across 112 dealerships, aiming to elevate customer satisfaction and drive substantial sales growth.
  • Oversaw 3 account executives to spearhead the regional roll-out of Toyota's SmartPath digital retailing software, which resulted in an astounding 62% adoption rate among dealers in the Midwest Region.
  • Direct and mentor a team of district managers in executing annual strategy meetings, effectively developing and communicating strategic plans for 2023 and 2024 to an audience of 250 dealership leaders, thereby aligning regional objectives.
  • Manage a budget totaling $12M, focusing on driving product sales and contributing to the attainment of annual regional objectives.
  • Conduct comprehensive market analysis to customize vehicle incentives, addressing specific needs in Illinois, Indiana, Minnesota, and Wisconsin, thereby enhancing Toyota's competitive stance in crucial market segments.
  • Champion the enhancement of dealership performance through innovative use of digital tools and effective team leadership, securing a leading market share and top-tier customer satisfaction in a competitive automotive environment.
  • Responsibilities

Customer Retention Manager | Account Manager

Toyota North America
01.2022 - 10.2022
  • Directed a team of 15 in organizing a pivotal workshop focused on the recruitment, retention, and development of a diverse workforce in top-performing dealerships, collaborating with industry leaders to formulate and disseminate effective strategies.
  • Achieved a notable 11% reduction in lemon law claims across the Midwest Region by spearheading comprehensive repair order documentation training, demonstrating a keen focus on quality management and process improvement.
  • Fostered strong partnerships with executives from 63 dealerships, significantly reducing employee turnover for a workforce of 2,500 through the strategic implementation of engagement surveys, peer recognition programs, and career development initiatives.
  • Coached a team specializing in dispute resolution, enhancing client relationships and customer satisfaction by adeptly addressing and resolving issues and showcasing advanced problem-solving skills.
  • Responsibilities

District Manager | Junior Account Manager

Toyota North America
05.2017 - 01.2022
  • Successfully collaborated with executive teams across 43 dealerships, enhancing operational and financial performance by strategically managing the wholesale of new vehicles and accessories, thus elevating sales and profitability.
  • Oversaw the adoption and integration of Toyota's SmartPath digital retailing tool in key Chicagoland dealerships, significantly enhancing customer transparency and refining the overall purchasing experience.
  • Initiated and directed a cooperative project with three district managers, orchestrating an annual sales workshop for the top 100 sales professionals in Chicago, focusing on cutting-edge techniques to improve customer engagement and sales effectiveness.
  • Surpassed a revenue target of $80 million in 2021 through adept management of new vehicle and accessory wholesale, leveraging Toyota's accessory software amid inventory shortages to increase accessory sales by 103%, contributing an additional $7.2 million.
  • Distinguished as National Field Traveler of the Year in 2019 and 2020, an honor bestowed upon the top 10% in the field in recognition of outstanding achievements in profit growth, customer retention, and fortifying dealership relationships.
  • Responsibilities

Education

Bachelor of Business Administration (B.B.A.) - Entrepreneurial and Small Business Operations

Loyola Marymount University
Los Angeles, CA
01.2014

Skills

  • Client Relationship Building
  • Financial Planning
  • Client Retention
  • Client Engagement Strategies
  • Fidelity Relationship Model
  • Effective Client Communication
  • Business Development
  • Team Management
  • Sales Cycle Management
  • Sales Forecasting
  • Revenue Growth
  • Lead Generation
  • Networking
  • Training & Coaching

Accomplishments

  • Asset Consolidation | AUM Growth: Consolidated $6.3M in assets into Fidelity and transitioned $6.4M from self-directed to managed solutions, fueling significant growth in assets under management.
  • Strategic Negotiations | Revenue Growth: Revitalized dealership revenues during vehicle inventory shortages by championing Toyota's accessory software, resulting in a significant 103% boost in accessory sales and an impressive $7.2M revenue increase.
  • Contract Management | Client Retention: Executed a successful retention strategy by mobilizing 10 district managers to train 112 dealerships on retention products, increasing contract sales by 171% year over year, and adding 11,700 new clients.
  • Business Transformation | Market Expansion: Oversaw 3 account executives to spearhead the regional roll-out of Toyota's SmartPath digital retailing software, which resulted in an astounding 62% adoption rate among dealers in four states.

Timeline

Planning Consultant

Fidelity Investments
03.2025 - Current

Financial Representative

Fidelity Investments
09.2024 - 03.2025

Regional Marketing Manager | Account Executive

Toyota North America
10.2022 - 07.2024

Customer Retention Manager | Account Manager

Toyota North America
01.2022 - 10.2022

District Manager | Junior Account Manager

Toyota North America
05.2017 - 01.2022

Bachelor of Business Administration (B.B.A.) - Entrepreneurial and Small Business Operations

Loyola Marymount University

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