TONI MAJOR
Commercial Insurance Account Manager
Colorado Springs
Summary
Dedicated Insurance professional with history of meeting and exceeding company goals by utilizing consistent and organized practices. Skilled in meeting high pressure deadlines while adapting to an ever changing marketplace. Well-versed in various insurance compliance requirements in commercial field. Persuasive communicator with personable style.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Commercial Insurance Account Manager
Leavitt Group
02.2019 - Current
- Responsible for marketing submissions to carriers, including application preparation, loss history and including other relevant information for professional, quality new and renewal submissions. Submit to eligible and appropriate carriers and follow-up to ensure timely receipt of quotes and policies. Analyze and compare carrier quotes for proper coverages, terms and conditions. Make coverage recommendations.
- Given larger accounts to manage based on consistent job performance and increased skills. Accounts of up to $300,000 in premium size managed.
- Effectively communicate with carrier underwriters to place accounts appropriately.
- Calculated premiums and established payment methods for sales.
- Worked with producers to collaboratively reach targets, consistently meeting or exceeding personal and company goals.
- Met with customers to provide information about available products and policies.
Commercial Insurance Account Manager
ALINK
08.2018 - 02.2019
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Answered constant flow of customer calls with minimal wait times simultaneously managing email and fax requests.
- Managed accounts in Colorado Spring with territory size up to $15,000 in premium size.
- Review and analyze policies, endorsements, forms, and rates for accuracy. Recommending coverage or amendments as appropriate.
- Achieve sales, account development, and client retention targets.
- Maintain knowledge of carrier underwriting criteria, rating programs, coverage availability, binding authority, payment plans, underwriting criteria, etc.
PROGRAM UNDERWRITER
RPS Healthcare
06.2011 - 08.2018
- Recognized for professionalism and skill.
- Promoted to from Underwriter assistant Program Underwriter.
- Process applications and expertly evaluate/approve insurance risk for new business contracts within medical malpractice program of niche-focused subsidiary.
- Ensured guidelines were met; systematically reduced potential risks to RPS by monitoring individual client contracts and efficient processing of policies.
- Professionally analyze medical professional liability and general liability and apply underwriting authority for hospitals, health systems, large physician group practices, individual physicians, long term care facilities chiropractors, podiatrists, EMT's and allied health accounts.
- Negotiate to achieve bottom line profitability and determine terms and conditions.
- Analyze claims, financial statements, and ratios used in risk analysis.
- Identify risk exposures, special or common hazards, and apply appropriate controls.
- Worked directly with external resources/vendors to include: medical personnel to clarify issues on contractual requirements; obtain rate quotes or explain company underwriting policies.
- Exercise discretion and utilize independent judgment; maintain confidentiality of client and company-sensitive data.
- Increase brand recognition and client acquisition by participating in conferences to remain up-to- date on trends; market company programs, and source new prospects.
- Provided high quality customer service by working one-on-one with agents to evaluate, educate and problem solve challenges and issues for their insureds; resulting in 92% renewal retention compared company goal of 88%.
Education
Associates of Arts Degree - Sociology
Pikes Peak Community College
Colorado Springs, CO 05.2018 - 2018.05
Skills
AMS360
Imageright
Strong Analytical & Critical Thinking
Data Entry / Database Management
Spreadsheets/Report Writing
File Management
Quality Control & Quality Assurance
Insurance Laws & Regulations
Microsoft Office
Certification
Associate In Insurance Services
Timeline
Certified Insurance Service Representative
05-2020
Commercial Insurance Account Manager
Leavitt Group
02.2019 - Current
Commercial Insurance Account Manager
ALINK
08.2018 - 02.2019
Associates of Arts Degree - Sociology
Pikes Peak Community College
05.2018 - 2018.05
PROGRAM UNDERWRITER
RPS Healthcare
06.2011 - 08.2018
Associate In Insurance Services
01-2009
Similar Profiles
Allison White BakerAllison White Baker
Commercial Insurance Agent at BTJ Insurance/ Leavitt GroupCommercial Insurance Agent at BTJ Insurance/ Leavitt Group
Kerstin BarnetteKerstin Barnette
Commercial Lines Account Manager at Insurance systems group incCommercial Lines Account Manager at Insurance systems group inc
Tina ReeveTina Reeve
VP, Benefits at Orion Risk Management, An Alera Group CompanyVP, Benefits at Orion Risk Management, An Alera Group Company