Tommy Wu
Aurora
Summary
Proactive and customer-focused, I did well as a Restaurant Hostess at John Holly’s Asian Bistro, showcasing multitasking abilities and a calm demeanor under pressure. Demonstrating skills in customer service and active learning, I efficiently managed guest requests and waitlists, enhancing dining experiences and operational flow.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
John Holly’s Asian Bistro
05.2024 - 11.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Grandview High School
Aurora, COSkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Hostess
John Holly’s Asian Bistro
05.2024 - 11.2024
Grandview High School
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