Tom Olson
Denver
Summary
Goal-oriented, problem solver, excellent communicator and a hard worker. Looking to obtain a position where I can utilize my interpersonal skills. I enjoy working in teams to get problems solved, and I'm never shy to bring up new ideas to find the right solution. I always give my greatest effort, and encourage others to do the same.
Overview
6
6
years of professional experience
Work History
AV Technician
AV Design & Integration - Arkansas
07.2022 - 07.2023
- Installations of TVs, Projectors, in ceiling / wall speakers and subs.
- Home 7.1/5.1 theater integration and golf simulators.
- Security installs, mostly Vitek cctv. Access control such as Rex Motion, Door contacts and motion sensors.
- Work included programming with systems such as Control4, Lutron and Crestron. Lighting control throughout homes and universal control for audio and video.
Shift Leader
Smoothie King - Fayetteville, AR
02.2017 - 01.2022
- Nutrition expertise and exceptional customer service
- Cash Register / money handling / counting money / ensuring registers are even and ready to go for the next day.
- Opening and Closing the store
- Staff training
- Team Leadership
- Customer / Vendor relations
Banquet Server
Glacier Club
03.2020 - 06.2020
- Greeting guests, taking orders, answering questions about the menu, accommodating special requests or dietary restrictions, and ensuring that guests have a positive experience.
- Communicate with the kitchen and bar staff to ensure that food and beverages are prepared and delivered in a timely manner.
- Clear tables, remove used dishes and glassware and resetting tables for the next course or event.
- Assist with cleanup tasks such as removing decorations, folding linens, breaking down tables and chairs.
- Maintaining cleanliness and sanitation standards, handling food safely, and adhering to all relevant health and safety regulations.
Education
Bachelor's degree - Hospitality Leadership
Metropolitan State University of Denver
04.2024
GAP YEAR - Broadcast Journalism
University of Arkansas
05.2020
High school diploma -
Bentonville High School
05.2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Staff Training
- POS systems expert
- Food Service
- Customer service focus
- Strong teamwork
- Microsoft certified
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
AV Technician
AV Design & Integration - Arkansas
07.2022 - 07.2023
Banquet Server
Glacier Club
03.2020 - 06.2020
Shift Leader
Smoothie King - Fayetteville, AR
02.2017 - 01.2022
Bachelor's degree - Hospitality Leadership
Metropolitan State University of Denver
GAP YEAR - Broadcast Journalism
University of Arkansas
High school diploma -
Bentonville High School
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