Todd Fox
Commerce City
Summary
Enthusiastic Special Projects Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Microsoft Office 365 and training in Effective Communicating and Revenue Reporting. Motivated to learn, grow and excel in business.
Overview
9
9
years of professional experience
Work History
Delivery Driver- 1099 Employee
Amazon Flex
2022.11 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Revenue Specialist
Vacation Resorts International
2022.04 - 2022.09
- Complied with established internal controls and policies.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each week.
- Checked payroll, vendor payments too Booking.com, Siteminder, Expedia, commissions and other accounting disbursements for accuracy and compliance.
- Developed strategic plans for VRI Americas day-to-day financial operations.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Special Projects Coordinator
Vacation Resorts International
2017.10 - 2022.04
- Conducted research and gathered key information for use in upcoming project planning. Including managing 20,000 Vacations per year.
- Provided outstanding service to of stakeholders, promoting effective and lasting business relationships.
- Maintained open communication by presenting regular updates on project status to 1000's of customers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Customer Service Representative
Vacation Resorts International
2017.02 - 2017.09
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered 10-30 customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to 100's of customer requests for products, services and company information.
Food Service Worker
California Fish Grill
2016.01 - 2016.12
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Communicated effectively with 100's of customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06.2009
Skills
- Team building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Self-Motivated
- MS Office
- Data Entry
- Problem-Solving
- Number-savvy
Hobbies
My hobbies include Sports; Fantasy Football, UFC, Basketball, Etc. Working out daily and maintaining a healthy lifestyle.
Timeline
Delivery Driver- 1099 Employee
Amazon Flex
2022.11 - Current
Revenue Specialist
Vacation Resorts International
2022.04 - 2022.09
Special Projects Coordinator
Vacation Resorts International
2017.10 - 2022.04
Customer Service Representative
Vacation Resorts International
2017.02 - 2017.09
Food Service Worker
California Fish Grill
2016.01 - 2016.12
High School Diploma -
Trabuco Hills High School
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