Tobi Martinez
Monument
Summary
I am a dynamic Licensed Esthetician that works best when working apart of a team with a common goal, enhancing client satisfaction through advanced skin treatments and exceptional organizational skills. I leveraged social media marketing to grow clientele by 20 clients weekly. I specialize in personalized guest services and efficient time management, contributing to significant improvements in customer experience and repeat business.
Overview
9
9
years of professional experience
Work History
Licensed Esthetician
Tobi Esthetics LLC
01.2024 - 12.2024
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Performed thorough skin analysis to determine appropriate treatments for clients' individual needs.
- Provided specialized facials, chemical peels, and dermaplaning, to address various skin concerns.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Performed full body waxing including Brazilian waxing, legs, arms, back, and full face.
- Marketed myself and my skills and services on social media to grow a clientele of about 20 clients a week.
Licensed Esthetician
European Wax Center
07.2022 - 12.2023
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Consistently met appointment scheduling requirements, ensuring timely services for all clients.
- Fostered a comfortable atmosphere for clients by engaging in friendly conversation while respecting personal boundaries.
- Actively participated in team meetings, contributing valuable input towards improving the wax center’s overall performance and client satisfaction.
- Collaborated with fellow wax specialists to create a seamless experience for customers, improving overall satisfaction ratings.
Server
Texas Roadhouse
08.2015 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Esthetician Certificate -
International Salon And Spa Academy
Colorado Springs, CO10.2021
Advanced Facial Treatments -
The School of Botanical & Medical Aesthetics
Denver03.2022
Bachelor Of Science - Health Promotion And Exercise Science
Colorado State University- Pueblo
Pueblo05.2018
Skills
- Strong communication skills
- Exceptional organizational skills and attention to detail
- Social media marketing
- Guest services expertise
- Excellent time management
- Advanced skin treatment techniques
Timeline
Licensed Esthetician
Tobi Esthetics LLC
01.2024 - 12.2024
Licensed Esthetician
European Wax Center
07.2022 - 12.2023
Server
Texas Roadhouse
08.2015 - 07.2023
Esthetician Certificate -
International Salon And Spa Academy
Advanced Facial Treatments -
The School of Botanical & Medical Aesthetics
Bachelor Of Science - Health Promotion And Exercise Science
Colorado State University- Pueblo
Similar Profiles
Shannon RushShannon Rush
Owner/Master Esthetician at Self/Shannon Hatcher Esthetics, LLCOwner/Master Esthetician at Self/Shannon Hatcher Esthetics, LLC
Hiral H PatelHiral H Patel
Esthetician at Hiral Esthetics LLCEsthetician at Hiral Esthetics LLC
Dominik MelendezDominik Melendez
Job Foreman at TobiJob Foreman at Tobi