Timothy Hockenberger
Colorado Springs
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
Work History
Environmental Health Specialist
El Paso County Public Health
12.2024 - Current
- Investigated complaints and expediently resolved concerns.
- Investigated incidents affecting health.
- Compiled reports and provided training courses.
- Prepared detailed scientific reports or presentations based on findings.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Territory Manager
Royal Cup Coffee and Tea
07.2021 - 12.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Executive Chef
SSP America
05.2014 - 07.2021
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Assisted with menu development and planning.
- Evaluated food products to verify freshness and quality.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Education
High School Diploma -
Penn Foster Career School
Scranton, PAAssociate of Science - Public Health
University of Cincinnati
Cincinnati, OH08-2027
Skills
- Leadership
- Energetic
- Willing to Learn
- Personable
- Teamwork
- Very Driven
- Public health education
- Communicable disease knowledge
Timeline
Environmental Health Specialist
El Paso County Public Health
12.2024 - Current
Territory Manager
Royal Cup Coffee and Tea
07.2021 - 12.2024
Executive Chef
SSP America
05.2014 - 07.2021
High School Diploma -
Penn Foster Career School
Associate of Science - Public Health
University of Cincinnati