Timothy Graham
Denver,CO
Summary
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
18
18
years of professional experience
Work History
General Manager
Larimer Lounge
05.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction resulting in 3 Million dollars of sales in 2024
- High volume mixology and T.I.P.S Certified
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
President and Artist Manager
BlackGate Records
10.2017 - 06.2023
- Developing young artists as a whole from marketing, live shows, branding, and musical growth
- Working hand in hand with artists to have their vision come to life with strategic release and marketing strategies
Store Manager
Skechers USA
11.2015 - 11.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Oversaw 4 storefronts with all different concepts. Managed staffs over 30 people
Tour Manager
Victory Heights
10.2013 - 05.2016
- Maintained detailed records of all aspects of the tours'' planning process to ensure a smooth operation from start to finish.
- Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
- Implemented contingency plans during unforeseen events or emergencies to minimize disruptions to the overall tour experience.
- Coordinated accommodations for crew and tour transportation between destinations.
Assistant Manager
Zumiez Inc.
11.2013 - 08.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Marketing Associate/Assistant Editor
Skechers USA
03.2011 - 12.2012
- Duties included coordinating showrooms and meetings, creating marketing videos, and helping with international and domestic mailings
- Video Editing utilizing Final Cut
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
Groundskeeper
Raccoon Creek Golf Course
03.2007 - 08.2008
- Duties included mowing, fertilizing and watering the course
- Safely utilized and maintained lawn care equipment
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
Bachelor of Business - Music Business
Fullsail University
06.2018
Bachelor of Business - Marketing
University of Colorado Denver
12.2014
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Power Point
- Pro Tools
- Adobe Photoshop
- Final Cut Pro
- DSLR Cameras
- Live music stage production
- Booking
- Finances
- Branding
- Retail management
- Independent work
- Adaptability
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Staff management
- Training and coaching
Timeline
General Manager
Larimer Lounge
05.2021 - Current
President and Artist Manager
BlackGate Records
10.2017 - 06.2023
Store Manager
Skechers USA
11.2015 - 11.2020
Assistant Manager
Zumiez Inc.
11.2013 - 08.2015
Tour Manager
Victory Heights
10.2013 - 05.2016
Marketing Associate/Assistant Editor
Skechers USA
03.2011 - 12.2012
Groundskeeper
Raccoon Creek Golf Course
03.2007 - 08.2008
Bachelor of Business - Marketing
University of Colorado Denver
Bachelor of Business - Music Business
Fullsail University
Similar Profiles
Birgit GagneBirgit Gagne
Food Rescue Driver at Foodbank for Larimer CountyFood Rescue Driver at Foodbank for Larimer County
Brittany RoseBrittany Rose
Senior Employment Specialist at Larimer County Community CorrectionsSenior Employment Specialist at Larimer County Community Corrections
Alexia B. Maytag AnibarroAlexia B. Maytag Anibarro
Bilingual Disease Prevention Specialist at Larimer County Department of Health & EnvironmentBilingual Disease Prevention Specialist at Larimer County Department of Health & Environment