Tim Tsai
Colorado Springs
Summary
Passionate gamer and gaming industry professional with 5+ years of experience working in the video game industry across AAA and indie titles. Strong background in teamwork, organization, customer communication, and community-focused gaming experiences. Lifelong fan of retro games, trading card games, and gaming culture with experience promoting and teaching games at conventions, coordinating playtests, and supporting player communities. Excited to bring enthusiasm, product knowledge, and a welcoming attitude to a retro game and TCG store environment while helping customers discover games, cards, and events they’ll enjoy.
Overview
2025
2025
years of professional experience
Work History
Test Analyst
Hardsuit Labs
Seattle, WA
10.2019 - 03.2024
- Oversaw playtest management on Fortnite: Save thew World, Chivalry 2 and Bloodlines 2: Vampire the Masquerade
- Developed and executed comprehensive test plans for software applications to ensure functionality and performance.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Organized and tracked testing schedules, helping coordinate smooth day-to-day operations and playtesting sessions
QA Tester
343 Studios
Redmond, WA
05.2019 - 10.2019
- Managed BVT and character animation testing processes for Halo Infinite, focusing on identifying and resolving animation issues.
- Facilitated playtest groups to evaluate and refine design intent strategies.
QA Tester
Lionbridge
Seattle, WA
01.2019 - 06.2019
- Assisted in identifying, logging, and tracking bugs for Microsoft xCloud
- Contributed to writing, closing, and regressing bugs using Visual Studio
- Recorded bug information and build data in Microsoft Excel. Prepared and conducted daily reports for updated builds.
Lead Artist
Grunka Munka Games
Seattle, WA
05.2017 - 2019
- Led art team in concepting and developing visuals for indie game release on Nintendo Switch
- Promoted game extensively as on floor exhibitor at major gaming conventions such as PAX West, Twitchcon, Dreamhack Atlanta as well as other local gaming and tech cons
- Built game artstyle, assets and UI using 2D and 3D compositing in Maya, Photoshop and Adobe Flash
Shift Manager
Little Caesars
Alpharetta, GA
2015 - 2016
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Monitored cash handling procedures, maintaining accuracy during transactions and daily reconciliations.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Trained and mentored new employees to maximize team performance.
Education
Advance Diploma in Professional Game Development - Game Art And Animation
Academy of Interactive Entertainment
WA2017
Associate of Science - Psychology
Georgia Perimeter College
Atlanta, GA2014
Skills
- Retro game knowledge
- Extensive history with fighting games
- Magic the Gathering
- Sales and customer relations experience
- Inventory and data management experience
- Managed and organized large scale playtest sessions for multiple AAA games
- Worked on the floor as an indie game exhibitor at multiple conventions and game shows promoting and teaching people how to play Collidalot
- Organized and managed multiple tournaments at conventions and bars for an indie project released on Nintendo Switch
Timeline
Test Analyst
Hardsuit Labs
10.2019 - 03.2024
QA Tester
343 Studios
05.2019 - 10.2019
QA Tester
Lionbridge
01.2019 - 06.2019
Lead Artist
Grunka Munka Games
05.2017 - 2019
Shift Manager
Little Caesars
2015 - 2016
Advance Diploma in Professional Game Development - Game Art And Animation
Academy of Interactive Entertainment
Associate of Science - Psychology
Georgia Perimeter College