Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Awards
Timeline
Generic

Tiffany Wiggett

Eaton

Summary

Experienced HR professional with 10+ years of diverse human resources experience and a Bachelor's in Human Resource Management. Expertise in leadership development, HRIS management, employee relations, compliance, and strategic planning. Dedicated to driving organizational growth through impactful HR strategies, fostering employee engagement, and achieving operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of Human Resources

PFC USA
01.2023 - Current
  • Lead onboarding, benefits enrollment, and HRIS management for 200+ employees.
  • Partner with Senior Leadership on strategic growth initiatives and talent planning.
  • Design and implement leadership development programs.
  • Manage benefits, payroll, vendor relationships, and regulatory compliance.
  • Oversee 401(k) administration and annual 5500 audits.
  • Drive employee engagement and retention strategies.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.

HR Manager

PFC USA
01.2022 - 01.2023
  • Managed all aspects of HR including recruitment, employee relations, compliance, and payroll.
  • Supported leadership teams in aligning HR processes with business objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed and monitored employee recognition programs.
  • Administered employee benefits programs and assisted with open enrollment.

Training & Development Specialist / HR Generalist

PFC USA
01.2013 - 01.2017
  • Designed company-wide training programs and managed employee onboarding.
  • Supported HR operations including compliance, benefits, and employee engagement.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Worked well in a team setting, providing support and guidance.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

Patient Account Representative

PFC USA
01.2012 - 01.2013
  • Handled patient account resolutions with accuracy and empathy.
  • Contacted patients after insurance was calculated to obtain payments.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Responded to customer inquiries and provided detailed account information.

Education

Bachelor of Science - Human Resource Management

Colorado State University Global
10.2022

Associate of Arts - Business

Aims Community College
01.2021

Skills

  • Recruitment & Onboarding
  • Employee Relations
  • Vendor Management
  • Diversity, Equity & Inclusion (DEI)
  • Leadership Development & Strategic Planning
  • Microsoft Office Suite
  • Workflow optimization
  • Policies implementation
  • HRIS management
  • Compliance management
  • Employment law

Accomplishments

  • Two successful HRIS implementations
  • "Ask an HR Expert" article publication in ACA Collector Magazine

Certification

  • SHRM-CP - SHRM Certified Professional
  • SHRM Workplace Investigation Credential

Awards

  • Employee of the Month
  • Employee of the Year
  • Ignite Leadership Program Certificate

Timeline

Director of Human Resources

PFC USA
01.2023 - Current

HR Manager

PFC USA
01.2022 - 01.2023

Training & Development Specialist / HR Generalist

PFC USA
01.2013 - 01.2017

Patient Account Representative

PFC USA
01.2012 - 01.2013

Associate of Arts - Business

Aims Community College

Bachelor of Science - Human Resource Management

Colorado State University Global

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Tiffany Wiggett