Tiffany Ruiz
Sanford
Summary
Customer-focused professional with a background in customer service and sales roles. Known for providing excellent client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, teamwork, ability to multitask, and quick to learn. Consistently improving operational processes to enhance the overall customer experience.
Overview
14
14
years of professional experience
Work History
Account Executive
At Home Healthcare Tyler
Alamosa
07.2011 - Current
- Monitored competitors' activities and adjusted strategies accordingly.
- Developed and implemented a comprehensive sales plan to increase home health referrals and home health utilization in assigned territory.
- Developed and maintained relationships with healthcare professionals and facilities to ensure patient satisfaction.
- Attended networking events to build relationships with potential accounts.
- Conducted market research to identify new business opportunities, and to identify selling possibilities and evaluate account needs.
- Build relationships and educate patients and families on resources available to them.
- Insurance verification and billing.
Education
High School Diploma -
Alamosa High School
Alamosa, Colorado05-2008
Skills
- Adaptability
- Teamwork
- Billing processes
- Account management
- Effective communication
- Proficient in computer use and Microsoft programs
- Customer relationships
- Budget management
- Customer relations
- Goals and performance
- Business growth opportunities
- Problem-solving
- Time management
References
- Sue Jackson 435.619.3045
- Andrea Romero 719.849.8298
- Jeremy Silva 719.849.0380
Timeline
Account Executive
At Home Healthcare Tyler
07.2011 - Current
High School Diploma -
Alamosa High School
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