Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
EXPERIENCE
SUMMARY OF QUALIFICATIONS
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JESSICA Elias

COLORADO SPRINGS

Summary

I am seeking a position in manufacturing and/or sales management. I have worked in both areas for several years and have worked my way to an assistant manager/department lead. I held that position for approx. Ten years.

Manufacturing professional with proven ability to enhance production efficiency and ensure high-quality standards. Well-versed in safety protocols and lean manufacturing principles. Strong team collaborator who adapts seamlessly to changing demands and consistently delivers reliable results.

Knowledgeable with solid foundation in manufacturing processes and hands-on experience in maintaining and optimizing production equipment. Proven track record of implementing process improvements that enhance operational efficiency. Demonstrated expertise in troubleshooting mechanical issues and ensuring quality control.

Overview

2027
2027
years of professional experience

Work History

Caregiver

Amada Senior Care
Colorado Springs, CO
2016 - 2017
  • Provided compassionate personal care to clients, ensuring comfort and dignity.
  • Assisted with daily living activities, promoting independence and well-being.
  • Monitored client health status and reported changes to healthcare professionals.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.

Material handler and order completion

Current Catalog Store
Colorado Springs, CO
2004 - 2005

Processed and fulfilled incoming orders efficiently.

  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.

Cleaning Hotel Rooms & laundry room

Housekeeping
Hastings, NE

Assisted in maintaining cleanliness of guest rooms and laundry facilities. Supported housekeeping team in ensuring high standards of hygiene and organization. Contributed to guest satisfaction through attention to detail in room preparation.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Industrial & Commercial Hose Factory

Dayco/Parker
Alliance, NE
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Manufactured industrial,steamline and gas hoses by operating large machines in an industrial hose factory

Kmart
Alliance, NE
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Maintained accurate cash drawer, ensuring accountability and compliance with policies.
  • Collaborated with team members to enhance workflow and improve service delivery.
  • Trained new staff on operational procedures and customer service standards.
  • Implemented best practices for inventory management and product displays.
  • Assisted in maintaining cleanliness and organization of front-line areas.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier / Front Counter

Arby’s
Alliance, NE
  • Monitored product freshness and availability, minimizing waste and maximizing sales opportunities.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Manufacturing Technician

Westone Laboratories
Colorado Springs, CO
05.2023 - Current
  • Operated and maintained manufacturing equipment to ensure optimal performance and efficiency.
  • Conducted quality inspections on products to uphold stringent industry standards.
  • Collaborated with team members to troubleshoot and resolve production issues promptly.
  • Implemented process improvements that enhanced workflow efficiency and reduced downtime.
  • Trained new technicians on best practices for equipment operation and safety protocols.
  • Made sure that products were produced on time and are of good quality.
  • Increased overall productivity by training new technicians and providing ongoing support to team members.
  • Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.

Housekeeper

Sodexo St Francis Hospital
Colorado Springs, CO
03.2021 - 02.2022
  • Maintained cleanliness and sanitation standards in patient rooms and common areas, ensuring a safe environment.
  • Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs and hospital policies.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Assistant Manager/Department Lead/Lab Tech

Westone Labs
Colorado Springs, CO
- 02.2021
  • Led team in implementing quality assurance protocols to enhance product reliability.
  • Developed training programs for new employees, improving onboarding efficiency and retention.
  • Analyzed operational processes to identify areas for improvement, enhancing workflow efficiency.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

High School Diploma - Cosmetology

Western Nebraska Community College
Sidney, NE
01-1998

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Alliance High School
Alliance, NE
01-1995

Skills

  • Safety protocols
  • Good manufacturing practices
  • Equipment troubleshooting
  • Precision assembly
  • OSHA compliance
  • Process improvement
  • Safety operation procedures
  • Equipment preparation
  • Staff training
  • Product testing
  • Production records
  • ISO standards
  • GMP implementation
  • Organizational skills
  • Quality assurance
  • Team supervision
  • Performance improvement
  • Multitasking
  • Safety monitoring
  • Quality control guidelines
  • Active listening
  • Team building

Accomplishments

  • Assistant Manager/Department Lead

Timeline

Manufacturing Technician

Westone Laboratories
05.2023 - Current

Housekeeper

Sodexo St Francis Hospital
03.2021 - 02.2022

Cleaning Hotel Rooms & laundry room

Housekeeping

Industrial & Commercial Hose Factory

Dayco/Parker

Kmart

Cashier / Front Counter

Arby’s

Assistant Manager/Department Lead/Lab Tech

Westone Labs
- 02.2021

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Alliance High School

Caregiver

Amada Senior Care
2016 - 2017

Material handler and order completion

Current Catalog Store
2004 - 2005

High School Diploma - Cosmetology

Western Nebraska Community College

EXPERIENCE

01-2005

SUMMARY OF QUALIFICATIONS

  • I am professional and hard working. I strive to complete tasks at hand. I am always eager to learn new things.
  • I have trained many employees in several areas. I am patient and understanding. I also taught a class to all new employees.
  • I oversaw all production in my department. I covered all manager requirements in his absence, such as attending meetings, answering calls, emails, and tracking orders. I maintained all accounts processed through the Dept. I was also responsible for Quality Control & Shipping on the product.
  • I have attended several management classes in the past and I have taken leads in Manufacturing classes as well as Lean Manufacturing classes provided by Pikes Peak Community College and Manufacturer’s Edge.
  • I am CPR certified and was on both the Safety Team and the M.E.R.T(Medical Emergency Response Team)
JESSICA Elias