Tia Serrato
Sterling
Summary
Dynamic professional with extensive experience in classroom management and behavior monitoring at RE-1 Valley School District. Proven ability to implement engaging educational activities while fostering positive relationships with students. Skilled in team coordination and employee training, ensuring compliance with policies and enhancing learning environments. Committed to promoting student success and development.
Proficient in keeping employees on task, maintaining food safety and meeting productivity goals in fast-paced environments. Organized, hardworking and diligent food service professional motivated to exceed objectives.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraprofessional
RE-1 Valley School District
Sterling
09.2023 - Current
- Supported teachers in classroom management and lesson implementation.
- Assisted students with academic tasks and personal development.
- Organized classroom materials and resources for effective learning.
- Monitored student behavior and reported concerns to educators.
- Collaborated with special education teams to address individual student needs.
- Implemented educational activities that promote student engagement and participation.
- Applied positive reinforcement to redirect negative behaviors.
Closing Manager
Family Food Market
Sterling
08.2022 - 09.2023
- Managed closing procedures to ensure efficient store operations.
- Trained staff on closing protocols and customer service standards.
- Oversaw cash handling and reconciliation at the end of shifts.
- Coordinated inventory checks and restocking for closing hours.
- Implemented safety measures during closing to protect employees and assets.
- Monitored compliance with company policies during store closure activities.
- Ensured adherence to all closing procedures and policies.
- Maintained accurate records of all closed files according to company policy.
- Resolved customer complaints regarding closing process in a timely manner.
Preschool Classroom Aide
Iliff Head Start
Iliff
08.2021 - 05.2023
- Assisted teachers in implementing daily lesson plans and classroom activities.
- Supported children's social and emotional development through engaging interactions.
- Organized classroom materials and maintained a clean, safe environment.
- Monitored children's behavior and provided guidance during playtime activities.
- Collaborated with team members to plan special events and field trips.
- Implemented safety protocols to ensure a secure learning atmosphere for children.
- Participated in training sessions to enhance skills in early childhood education techniques.
- Created and assembled classroom displays and decorations.
- Kept students safe in classroom and outside environments.
- Assisted teachers with preparing and implementing daily lesson plans.
Cook
Banner Health
Sterling
02.2019 - 08.2020
- Prepared meals following established recipes and dietary guidelines.
- Maintained cleanliness and organization in kitchen areas and food storage.
- Operated kitchen equipment safely, ensuring proper functionality and hygiene.
- Assisted with inventory management by tracking ingredient supplies and freshness.
- Collaborated with team members to ensure smooth meal service during peak hours.
- Monitored food safety practices, adhering to health regulations and standards.
- Trained new staff on kitchen procedures, safety protocols, and cooking techniques.
- Conducted quality checks on food presentation and taste before serving patients.
Food Service Supervisor
Trinity Service Group
Sterling
10.2017 - 02.2019
- Supervised daily food service operations and staff performance.
- Trained new employees on food safety and service protocols.
- Coordinated meal preparation and presentation for various dining settings.
- Managed inventory levels and ordered supplies as needed.
- Ensured compliance with health regulations and safety standards.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
Sales Associate
JCPenney
Sterling
10.2015 - 06.2017
- Assisted customers with product selection and inquiries.
- Maintained organized and visually appealing merchandise displays.
- Processed transactions accurately at the cash register.
- Collaborated with team members to enhance customer service.
- Conducted inventory checks to ensure product availability.
- Educated customers about promotions and store policies.
- Handled customer returns and exchanges efficiently.
- Trained new associates on store procedures and best practices.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Pueblo County High School
Pueblo, CO05-2009
Skills
- Classroom management
- Behavior monitoring
- Lesson implementation
- Client relationship management
- Special education collaboration
- Educational activity facilitation
- Inventory management
- Team coordination
- Effective communication
- Problem solving
- Time management
- Policy compliance
- Employee training
- Conflict resolution
- Attention to detail
- CPR and first aid
- Friendly and outgoing
Certification
- CPR certified from December 2022-December 2024
- First Aid Certification
Languages
English
Full Professional
References
References available upon request.
Timeline
Paraprofessional
RE-1 Valley School District
09.2023 - Current
Closing Manager
Family Food Market
08.2022 - 09.2023
Preschool Classroom Aide
Iliff Head Start
08.2021 - 05.2023
Cook
Banner Health
02.2019 - 08.2020
Food Service Supervisor
Trinity Service Group
10.2017 - 02.2019
Sales Associate
JCPenney
10.2015 - 06.2017
High School Diploma -
Pueblo County High School
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