Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Rovetti

Cañon City

Summary

Dynamic professional with a proven track record at Shell Gas Station, excelling in customer service and cash management. Demonstrated problem-solving skills and attention to detail while mentoring new employees and enhancing customer satisfaction. Skilled in quality control and site maintenance, consistently exceeding productivity goals in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Builder

Prairie IT Llc
01.2016 - 06.2025

Worked from home

Build up photo stick drives with adapters and cards into clamshells for retail

500 every 24 hours

Cashier

Shell Gas Station
06.2015 - 01.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Accounting

University of Phoenix
Tempe, AZ
05.2015

Skills

  • Problem-solving
  • Attention to detail
  • Following instructions
  • Frame and component building
  • Quality control
  • Work site preparation
  • Site maintenance
  • Schedule management
  • Labor oversight

Timeline

Builder

Prairie IT Llc
01.2016 - 06.2025

Cashier

Shell Gas Station
06.2015 - 01.2016

Accounting

University of Phoenix
Tia Rovetti