Thy Nguyen
Denver,CO
Summary
Dedicated Pre-Medical student with strong organizational, communication, and multitasking skills. Experienced in managing responsibilities in fast-paced environments while maintaining accuracy and professionalism. Eager to contribute to team success while continuing to develop transferable professional skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Milano Nail Spa
04.2025 - 09.2025
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed 80+ daily visitors and 50+ calls, improving front desk efficiency by 30% through streamlined check-in and scheduling processes.
- Increased client satisfaction by 20% by delivering professional service and resolving inquiries quickly, as measured by daily costumer reviews.
Crew Member
Subway
05.2022 - 08.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
No Degree - Biochemistry
CU Boulder
Boulder05.2029
High School Diploma -
DSST College View
Denver05.2024
Timeline
Receptionist
Milano Nail Spa
04.2025 - 09.2025
Crew Member
Subway
05.2022 - 08.2023
No Degree - Biochemistry
CU Boulder
High School Diploma -
DSST College View