Thomas Newton
Wellington
Summary
Dynamic account manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure, and adaptable across fast-past environments. Brings Versatile experience in sales, construction, and client-facing roles.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Construction Laborer/Technician
Falcon Construction
03.2025 - Current
- Operated heavy machinery to complete excavation and site preparation tasks efficiently.
- Assisted in installing various building materials, ensuring adherence to safety guidelines.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Customer Service Representative- Temp Contract
Kastl Insurance
01.2025 - 03.2025
- Sought ways to improve processes and services provided.
- Promptly responded to inquiries and requests from prospective customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Insurance Representative
Home Team Insurance (Allstate)
04.2024 - 08.2024
- Guided clients in selecting optimal auto/home insurance coverage to meet their specific needs.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Proactively networked to identify and cultivate new client relationships, expanding clientele base.
- Coordinated with underwriters to submit comprehensive forms for binder coverage acquisition.
- Reviewed policy documents for accuracy and compliance with regulations.
Insurance Representative -(temp Contract Position)
American Family Insurance
2023 - 2023
- Cross-sold insurance products to existing clients to reach sales targets.
- Finalized sales and collected necessary deposits.
- Developed comprehensive insurance solutions tailored to client needs, enhancing customer satisfaction and retention.
Project Assistant /Accounting Bookkeeper
BCG Consulting & Contracting, LLC
07.2019 - 11.2022
- Managed accounts payable and receivable for multiple clients.
- Reconciled bank statements with company financial records monthly.
- Assisted with tracking project budgets, expenses, and profit and loss statements.
- Assisted with coordination of daily activities for projects.
Education
Bachelor of Science - Sports Management (Business Emphasis)
Adams State University
Alamosa, Colorado05-2015
Skills
- Attention to detail
- Problem solving
- Power tool operation
- Client Relationship management
- Critical thinking
- Administrative support
Websites
Affiliations
College Football , Defensive Back At Adams State University 2010-2015
Certification
- Life & P&C licensed | N/A | value N/A
- I have obtained my certification and license in Life, Accident & health, P&C license.
- Intuit Bookkeeping Certification | Intuit Academy | value www.credly.com/badges/58a...
Timeline
Construction Laborer/Technician
Falcon Construction
03.2025 - Current
Customer Service Representative- Temp Contract
Kastl Insurance
01.2025 - 03.2025
Insurance Representative
Home Team Insurance (Allstate)
04.2024 - 08.2024
Project Assistant /Accounting Bookkeeper
BCG Consulting & Contracting, LLC
07.2019 - 11.2022
Insurance Representative -(temp Contract Position)
American Family Insurance
2023 - 2023
Bachelor of Science - Sports Management (Business Emphasis)
Adams State University