Thomas Krypel
East Brunswick
Summary
Dynamic Automotive Parts Specialist with extensive experience at Pep Boys, excelling in inventory management and warranty administration. Proven ability to enhance operational efficiency through effective team collaboration and expert parts knowledge. Committed to delivering exceptional customer service while maintaining accurate stock control and fostering a positive work environment.
Knowledgeable salesman with solid background in automotive parts management and customer service. Skillfully assisted customers in identifying and locating parts, enhancing overall satisfaction. Demonstrated abilities in inventory control and supplier coordination.
Automotive parts specialist with comprehensive understanding of automotive systems and parts distribution. Consistently improved parts availability and accuracy through meticulous inventory management. Known for effective team collaboration and adaptable problem-solving skills, ensuring seamless operations and customer satisfaction.
Knowledgeable sales manager with solid background in automotive parts management and customer service. Skillfully assisted customers in identifying and locating parts, enhancing overall satisfaction. Demonstrated abilities in inventory control and supplier coordination.
Overview
9
9
years of professional experience
Work History
Automotive Parts Specialist
C & M Auto Parts Warehouse
11.2022 - 03.2025
- Assisted customers in identifying and selecting appropriate automotive parts based on vehicle specifications.
- Maintained organized inventory of automotive components, ensuring accurate stock levels and timely replenishment.
- Provided technical support to customers regarding product features, compatibility, and installation guidelines.
- Collaborated with team members to streamline parts acquisition processes, enhancing overall efficiency in operations.
- Utilized computer systems for tracking orders and managing customer inquiries effectively.
- Engaged in ongoing training to enhance product knowledge and improve customer service skills consistently.
Parts Manager
Pep Boys
07.2016 - 11.2022
- Managed inventory levels to ensure timely availability of parts and reduce downtime.
- Coordinated with suppliers to streamline ordering processes and enhance delivery efficiency.
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained new staff on parts management systems and workplace procedures.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
Education
High School Diploma -
Middlesex County Vocational Technical High School
East Brunswick, New Jersey06-1979
Skills
- Parts cataloging
- Vehicle diagnostics
- Warranty administration
- Automotive systems
- Expert parts knowledge
- Stock control
- Ordering parts
- Problem-solving skills
- Team collaboration
- Clean driving record
- Verbal and written communication
- Operations management
- Invoice processing
- Training and coaching
Timeline
Automotive Parts Specialist
C & M Auto Parts Warehouse
11.2022 - 03.2025
Parts Manager
Pep Boys
07.2016 - 11.2022
High School Diploma -
Middlesex County Vocational Technical High School